Wraparound Case Manager

Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, the department still provides this support. The department has expanded services for early prevention, intervention, and adult services.

Under the supervision of the Wraparound Program Supervisor, the Wraparound Case Manager provides assessment, short‑term case management, monitoring, and service coordination for youth referred by Justice of the Peace Courts and school districts. The position supports youth and families in meeting court‑related expectations, coordinates wraparound planning, and maintains accurate and confidential case documentation consistent with department and court requirements.

To better the lives of children and adults in Harris County.

• Provides support and problem‑solving when court‑related or behavioral concerns arise.
• Assists families in stabilizing situations that may affect school attendance, court compliance, or safety.
• Conducts CANS assessment and gathers information relevant to court referral.
• Facilitates family team meetings using the Wraparound principles and process.
• Develops strength‑based plans of care with youth and families.
• Monitors court‑ordered conditions and supports families in meeting expectations.
• Links youth and families to educational, behavioral‑health, and community resources and coordinates services based on plan of care recommendations.
• Assists in reducing barriers to participation.
• Maintains complete records of referrals, contacts with families at home, schools, and community settings, meetings, and services in the case management data system.
• Prepares written updates as requested by JP Courts and partner agencies.
• Serves as liaison between families, JP Courts, Juvenile Probation, DFPS, schools, and service providers.
• Participates in staffing, meetings, and consultations as needed.

• Bachelor's Degree in Psychology, Sociology, Social Work, Criminal Justice, or a closely related field.

• One (1) year full‑time paid continuous work experience working with youth and their families in a youth service agency, institutional, counseling or social services setting.

• Must be bilingual – fluent in English and Spanish.

• Reliable transportation with a valid driver’s license and auto liability insurance is required.
• Must pass CANS certification within 30 days of onboarding.

• Knowledge of youth development, family systems, and community resources.
• Knowledge of basic court processes and terminology preferred.
• Ability to work with diverse families and manage sensitive situations.
• Ability to work independently while collaborating across systems.
• Proficiency in Microsoft Office and case‑management software.
• Knowledge of county, state, and federal laws, Texas Family Code, statutes, rules, ordinances, and regulations governing children.
• Knowledge of principles, practices, and techniques of case management and administration, case‑management documentation, and records management.
• Ability to maintain the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of official responsibilities.
• Communicates detailed and often sensitive information effectively, both orally and in writing.
• Establishes and maintains effective relationships with adolescents, family members, school and government officials, law enforcement, community partners, and the general public.
• Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Skill in analyzing, interpreting, and applying Texas Family Code policies and procedures, and federal, state, and local laws and regulations pertaining to governing children.

• Full‑time | Regular
• Monday - Friday | 8:00 a.m. – 5:00 p.m. (Evenings and weekends as needed)

• $50,003.20 – $53,040.00 (Annually)
• Based…