Diesel Technician Mobile

Overview

Torque by Ryder is hiring a Permanent Full Time Experienced Mobile Diesel Technician to support our Truck Fleet in Houston, Texas.

• Decision making:
  Responsible for making decisions surrounding vehicle diagnostics and repair.
• Perform vehicle maintenance and repair duties including standard vehicle maintenance, preventive maintenance, and complex repairs with minimal support.
• Access and use internal and external maintenance documents; diagnose and repair complex mechanical and electronic problems with minimal support using diagnostic computers/software when applicable.
• Perform remote triage with RCRC and customers to determine best solution for roadside breakdowns.
• Perform facility maintenance duties; interact with customers/drivers to determine nature of the complaint; advise other technicians regarding maintenance repair procedures and diagnostics.
• Coordinate work schedules with customers; road test vehicles to identify causes of complaints; ensure quality of repair work and customer satisfaction.
• Conduct preventive maintenance and vehicle repairs across various systems as listed in the detailed responsibilities, including A/C, brakes (air and hydraulic), electrical systems, cooling, fuel, driveline, steering, tires, and more, and complete the OEM on-line diagnostic tool software courses as required by location fleet mix.
• Utilize Shop Management System and electronic documentation; ensure compliance with safety, DOT, and corporate guidelines.
• Perform other duties as assigned and maintain required service, safety, and environmental records to meet corporate and regulatory requirements.

• High school diploma or equivalent preferred.
• Vocational or technical certification, post-secondary degree, or other technical certifications preferred.
• Basic tools required.
• Demonstrated aptitude and experience in mechanical repair of automotive gas or diesel engines, including routine preventive maintenance, diagnostics and repairs, and advanced repairs as applicable.
• Four (4) years or more relevant work experience preferred.
• Valid or preferred licenses:
  Non-Commercial Driver License CLASS E, and/or Valid Commercial Driver License (CDL) CLASS A; other state licenses as required.
• Ability to drive Ryder vehicles and take home assigned mobile service truck where applicable.
• Ability to understand and adhere to company policies; create and maintain professional relationships; work independently and as part of a team; prioritize workload.
• Strong customer service, communication (verbal and written), and account management skills; flexible and self-driven in a fast-paced environment.
• Must have minimum tools required to perform job duties per Ryder's policy 2.02.
• Hands-on experience with preventive maintenance and mechanical/diesel diagnostics; familiarity with OEM diagnostic tools; ability to multi-task and manage time effectively.

• Generous paid time off; medical, dental, and vision insurance effective 30 days from hire date; life and disability insurance options.
• 401(k) savings plan with Ryder matching contributions; stock purchase discounts; employee discounts on automotive, mobile plans, travel and hotels.
• Tuition reimbursement for accredited tech schools; PPE & uniforms provided at no cost; paid job training and development; employee & customer referral bonus program.
• For mobile technicians, work site service vehicle provided; fuel card and company cell phone provided.

Some positions may require additional screening such as employment/education verification, motor vehicle records checks, road tests, badging, or customer-specific requirements.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability status, or other protected characteristics.