Service Technician - Security Integration

Service Technician - Security Integration

Join to apply for the Service Technician - Security Integration role at Preferred Technologies, LLC

The Service Technician will service and troubleshoot access control, IP-based and analog video management systems, and auto-gate equipment. Scope of duties includes troubleshooting and repairing electrified and non-electrified locks, card readers, ancillary access-controlled door devices, IP and analog cameras, head-end video recording devices, wired and wireless networks, and intercom systems. Detail-oriented documentation and communication with customers are essential.

• Install cabling, mount equipment, install card readers, door contacts, mag locks, electrified strikes, and integrated systems.
• Troubleshoot cabling, card readers, door contacts, mag locks, electrified strikes, cameras, PLC, intrusion, and integrated systems.
• Functional understanding of low voltage systems, relays, principles of normally closed/normally open, series and parallel wiring.
• General understanding of network topology.
• Use a multi-meter to test for voltage, continuity, and resistance.
• Possess mechanical and computer skills for effective troubleshooting.
• Operate hand tools and equipment necessary for all tasks.
• Document and update work orders and customer records in a timely manner.
• Participate in the on-call rotation.

• High School Graduate, GED or equivalent; certifications preferred.
• At least 18 years of age and a valid TX Driver’s License.
• Five or more years in relevant access control installation, service, and configuration.
• Experience with HID, Mercury, CCTV, and related systems.
• Exceptional analytical and conceptual thinking skills.
• Capacity to work independently and efficiently without compromising quality.
• Physical ability to walk, stand, drive, lift up to 50 lbs unassisted, and ascend/descend ladders and stairs of varying heights with minimal limitation.
• Currently licensed or able to immediately obtain TXDPS Security License.

• Experience with Software House systems.
• Experience with Genetec, Honeywell, Bosch Intrusion/Access Control, DMP intrusion.

• Competitive Salary
• Inclusion in Operational Incentive Program, which shares excess profits as bonuses
• 401K Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available)
• Health, dental, vision, and other elective insurances

Our office hours are Monday – Friday, 8:00 a.m. to 5:00 p.m. Field personnel work schedule varies by client needs.

• Walk, stand, drive, lift up to 50 lbs unassisted.
• Comfortable working outdoors in various weather conditions, including heat and rain.
• Ascend and descend ladders (6–14 feet) and stairs of varying heights with minimal restrictions.
• Work from a bucket truck as required for installations and maintenance.

• Professionalism:
  High expectations, pride in work, and good communication.
• Grit:
  Thrive on challenges and get the job done.
• Right:
  Do what is right every time.
• Intelligent Thought:
  Plan meticulously, execute decisively, and resolve issues effectively.
• Trusted Advisors:
  Continuously develop knowledge and share it with customers and vendors.

Within a family culture, nurture and inspire employees to creatively resolve customer pain using the highest level of craftsmanship and service.

Preferred Technologies, LLC is an Equal Opportunity Employer committed to workforce diversity. Minorities, females, disabled, veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Employment is contingent on successful background investigation and pre-employment drug screen. Preferred Technologies maintains a drug-free workplace and conducts random drug screenings as part of safety and compliance. All applications and resumes held in confidence. Must possess a valid driver’s license, pass an MVR check, and maintain a clean driving record as a condition of continued use of a company vehicle.

Mid-Senior level

Full-time

Information Technology

Security and Investigations