North Houston Field Service Technician; National Accounts

Overview

Why St. Moritz? Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well-established company with over 43 years in the industry.

No security program can be successfully implemented without quality people to execute the program.

The ST. MORITZ DIFFERENCE is our PEOPLE.

From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

Position Overview:

We are seeking a dependable and motivated Field Service Technician to join our security systems team in a full‑time, salaried position. This role involves installing, maintaining, and servicing access control, video surveillance, and intrusion detection systems at customer sites. The ideal candidate has hands‑on experience or strong technical aptitude with systems such as Lenel and Verkada, along with excellent troubleshooting and communication skills.

You’ll work both independently and alongside senior technicians to ensure reliable, high‑quality installations and responsive customer support.

• Install, configure, and service electronic security systems including access control, CCTV, intercom, and alarm systems.
• Support and maintain Lenel, Verkada, and other integrated security platforms.
• Perform troubleshooting and diagnostics on electronic, network, and hardware components.
• Complete preventative maintenance and software updates as scheduled.
• Document all service activities, materials used, and site conditions through digital reports.
• Maintain a professional appearance and positive customer relationships during site visits.
• Ensure all work complies with company standards, safety protocols, and client requirements.
• Provide after‑hours service as required.

High school diploma or GED required; associate’s or technical degree in electronics, IT, or related field preferred.

2–5 years of field service or security systems experience (installation, maintenance, or IT/networking support).

Experience with or knowledge of Lenel, Verkada, or other IP‑based access and video systems is a plus.

Basic understanding of networking (IP addressing, cabling, switches, PoE).

Strong mechanical and electrical aptitude, attention to detail, and problem‑solving ability.

Excellent customer service and written/verbal communication skills.

• Valid driver’s license and clean driving record required.
• Ability to travel locally and regionally to customer sites.

Status:
Full‑time, salaried (exempt).

Typical Schedule:

Monday–Friday, 8:00 a.m.–5:00 p.m. (occasional after‑hours or weekend work for installations/service calls).

Compensation: $66,560 annually.

• Health, dental, and vision insurance.
• Paid vacation, holidays, and sick leave.
• 401(k) retirement plan.
• Training and certification support (Lenel, Verkada, etc.).
• Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan.

St. Moritz Security Services, Inc. (SMSSI) is one of the largest security providers in the U.S. and is among the few remaining homegrown operations that are both American‑owned and privately held. We have been in continuous operation since 1982.

We offer armed and unarmed security services to a variety of industries, including residential and commercial properties, healthcare/medical and educational campuses, luxury retailers, cannabis facilities, manufacturing/logistics, and more. Our specialty divisions include ATM Escorts, Mobile Patrol, and Remote Guarding, among others.

HS Diploma

GED or H.S. Equivalent

Texas Level 2

Driver's License

This is a Full-Time position 1st Shift, Weekends.