ESales Agent

BMW of West Houston, a Sonic Automotive Dealership, is a premier destination for automotive products and services in the Houston area. We offer a wide range of new and quality pre-owned BMW vehicles, including popular models such as the 328, 335, X5, M3, and 128. Our dealership also provides expert BMW repair services, genuine BMW parts, and financing solutions to assist customers in purchasing their dream cars.

Conveniently located at 15865 Katy Freeway, we are committed to delivering exceptional service and meeting the automotive needs of our customers.

This is a full-time, on-site role for an eSales Agent at BMW of West Houston, located in Houston, TX. The eSales Agent will engage with clients through digital communication channels to respond to inquiries, provide vehicle information, and guide customers through the online sales process. Responsibilities include generating and managing online leads, scheduling appointments, developing strong customer relationships, and maintaining detailed records of all sales activities.

The role involves collaboration with sales and service teams to ensure a seamless customer experience from inquiry to purchase.

• Strong communication skills, including email, phone, and virtual communication
• Proficiency in customer service, relationship management, and client engagement
• Experience in sales, particularly in automotive or eCommerce environments
• Time management and ability to prioritize tasks effectively
• Familiarity with CRM or lead management systems is preferred
• Proficient computer skills, including knowledge of relevant software and tools
• High school diploma or equivalent; a bachelor’s degree is a plus
• Self-motivated and goal-oriented with the ability to work collaboratively