Showroom Sales Specialist

Overview

Join the largest manufacturer of tile and natural stone in the United States. Dal-Tile, a subsidiary of Mohawk Industries, offers a family-friendly work environment, opportunities for advancement from within, and benefits beyond medical and dental.

Dal-Tile is seeking an exceptional Showroom Sales Specialist to join our TEAM. As the Showroom Sales Specialist
, you will provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales and purchasing decisions. Use the showroom as a selling tool to drive specifications, sales, and brand awareness. Saturdays are required for this role.

• Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection and sales for all customers.
• Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Communicates with customers and internal team members to follow the lead, ensure tracking and follow-up, and achieve sales closure. Reports sales closures monthly.
• Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits, appointments, contact information, and detailed customer preference and selection notes in CMT.
• Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ships customer examples as needed to drive sales. Maintains contact with suppliers and locally sourced vendors to stay current on design and product offerings and complies with Marketing standards for showroom merchandising, including new product launches and drops.
• Plans and hosts showroom tours and events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.
• Evening and weekend hours are required.

• A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience.
• Competencies:
  
  Sales/Customer engagement/Customer service, Design/sketching/reading blueprints/color coordination/interior design trends/customer buying habits/creative thinking.
• Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions, and to document and sell them to clients.
• Computer skills including MS Office (Word, Excel, PowerPoint) and customer management tools are a plus.
• Excellent oral, written, listening, and interpersonal communication skills to effectively interact with customers, team members, management, and other internal and external stakeholders.

• The associate is regularly required to stand, use hands, and reach with hands and arms. The associate may walk, stoop, kneel, crouch, or crawl and may sit, climb, or balance as needed.
• The associate may lift and move up to 80 pounds. Specific vision abilities include close vision, peripheral vision, and the ability to adjust focus.
• The associate may be exposed to moving mechanical parts and to fumes or airborne particles, and may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer a competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: company match on 401(k), employee purchase discount, and tuition reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families. Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran, committed to an inclusive workplace and is a Drug-Free workplace.