Senior Account Manager

Job Description

When you join Caterpillar, you're joining a global team that cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Sales

Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high‑quality solution that is good for their business – and promotes sustainability. It’s important to us to deliver. Our team is full of industry leaders.

Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding to work, with an inspiring team, where every contribution matters.

Caterpillar’s Remanufacturing Division is seeking a Senior Account Manager – specifically to support the Oil & Gas aftermarket business. This person will lead enterprise alignment and accelerate services growth focused on expanding aftermarket and services solutions for Gas Compression, Well Service, and Drilling customer segments through Cat Reman solutions.

The Senior Account Manager will serve as a strategic leader and integrator across the Remanufacturing Division, Oil & Gas industry leadership, Product Support, Sales Execution, Distribution Services, Cat Digital, and the Cat Dealer network. The position is accountable for shaping go‑to‑market strategies, delivering incremental services growth, and ensuring disciplined execution and governance across enterprise initiatives. Strong communication, influence, and cross‑enterprise leadership are critical to success in this role.

Bachelor’s degree in Business, Engineering, or related field; or equivalent experience.

This role is responsible for driving services growth through Cat Reman solutions by aligning enterprise partners, translating market needs into executable strategies, and delivering measurable commercial outcomes for the Oil & Gas business.

• Drive alignment on strategies, priorities, and investments across enterprise partners including Remanufacturing Division, PSLD, IPSD, LPSD, Distribution Services, Cat Digital, and Oil & Gas industry leadership.
• Serve as a primary liaison between the Remanufacturing Division and Oil & Gas leadership to ensure services growth initiatives are aligned with enterprise objectives and customer needs.
• Build and maintain strong relationships with senior leaders across Caterpillar and the Cat Dealer network to enable execution through influence rather than authority.
• Represent the Remanufacturing Division in enterprise planning cycles, industry strategy discussions, and cross‑functional governance forums as it impacts the Oil and Gas services business.

• Facilitate the development of Oil & Gas services growth strategies leveraging Cat Reman products, repair options, and lifecycle solutions.
• Translate voice‑of‑customer, dealer feedback, and market insights into differentiated service offerings for Gas Compression, Well Service, and Drilling customers.
• Partner with Product Support, Engineering, and Cat Digital to shape service concepts, solution bundles, and value propositions that improve customer outcomes and total lifecycle value.
• Support aftermarket new product introduction (NPI) and service program business cases, ensuring alignment with industry priorities and commercial viability.

• Coordinate and support execution of go‑to‑market plans in collaboration with Oil & Gas sales execution teams, Cat Dealers, and enterprise partners.
• Drive incremental services growth through development and deployment of Cat Reman repair options, components, and service solutions.
• Ensure clear communication of strategies, priorities, and expectations…