Logistics Account Executive

Our client based in the Houston area is seeking a Logistics Account Executive to join their growing organization.
Previous industry experience within Ocean Carrier, Maritime Transportation & Freight required.

Location:
Houston, TX

Salary: $80k - $100k with Bonus Structure

Great Benefits Package, Perks and Flexibility

As the Account Executive, you will develop new business and maintain and enhance our existing customer base by offering products that satisfy our customer’s needs. With your competitive and creative drive and thinking outside the box, you will meet revenue and volume contributions, and budget and quota objectives by identifying key decision makers and building strong client relationships.

• BCO growth, review future Bids and Alling internally and externally how to increase share of wallet.
• Consult with clients understanding their needs of their business and to understand their shipping, logistics and supply chain needs through a solutions-based selling approach.
• Build and manage a pipeline of lanes of interest with BCO clients with a diverse set of backgrounds from end to end.
• Ensure deadlines are met when bids are received.
• Prepare MBRs and QBRs for each customer meeting to analyze adherence of the nomination.
• Identify and solve customer problems and address operational issues.
• Develop and maintain excellent work relationships to enhance customer services, Operations and Dispute team.
• Work with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers.
• Responsible for updating weekly Customer Relationship Management (CRM) activity reports in compliance with our policy.

• Bachelor’s Degree, plus 4 to 6 years of professional experience in Sales or the equivalent combination of education and experience.
• Committed to building, improving and delivering quality products, services, and processes using statistical and quantitative information.
• Knowledge of shipping routes, equipment, rates and services.
• Clarify shipping terms unique to a location.
• Knowledge and understanding of most shipping terms, routings, schedules and the general practices of various countries, carriers, ports and terminals with the ability to apply that knowledge to make effective job assignments.
• Knowledge of the operational aspects of the transportation industry, including shipping on vessels and ground transportation.
• Expertly use maps and other geographic reference materials to determine where nearest ports and terminals are to customers.
• Determine the best mode of transportation for ground transport between the customer and the terminal.
• Relate to people in an open, friendly, accepting manner and shows sincere interest in them, their organizations, and their concerns.
• Listen to and understands the customer (both internal and external).
• Anticipate customer needs and gives high priority to customer satisfaction.
• Shows persistent enthusiasm in customer interactions.
• Set aside other work to help customers.
• Use customer feedback to improve overall future customer service and satisfaction.
• Develop strategic plans for customer growth using state of the art Customer Relations Management software (CRM).

• Written and verbal communication skills
• Budget management
• Sales skills
• Account management
• Proficient in Microsoft Office and CRM products