Fleet Operations Consultant

Fleet Operations Consultant –
Gulf States Toyota

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Living Our Values
All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

• Career Growth:
  Advance your career with opportunities for leadership and personal development.
• Culture of Excellence:
  Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits:
  Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

• Reliable, consistent, on-site attendance is a requirement. This position requires you to be punctual and dependable in order to meet the needs of the business; including attending and participating in local and remote meetings and presentations, as required.
• Process and distribute reports and information for Fleet/Rent a Toyota.
• Manage and maintain information & communication on the Fleet/Rent a Toyota dealer daily pages.
• Update and maintain all Fleet/Rent a Toyota databases and information systems accurately and timely.
• Prepare and disseminate required dealer communications related to Fleet/Rent a Toyota activities.
• Perform required distribution functions resulting from Fleet/Rent a Toyota sales from inventory status.
• Facilitate and respond to all customer/dealer inquiries in a timely and thorough manner.
• Process and manage Fleet/Rent a Toyota dealer participation agreements to ensure timely completion and execution.
• Manage Fleet Operations vendor relationships with clear communications and direction.
• Process and manage Fleet/Rent a Toyota customer set ups in accordance with established procedures.
• Process all Fleet/Rent a Toyota orders as directed.
• Develop and manage any ad hoc reporting and special project management as needed.
• Provide excellent customer service to our dealer, customer, vendor network and field team associates.
• Manage accounting inquiries and reporting for fleet customers and internal inquiries.
• Process duplicate MSO requests.
• Provide distribution support as needed.
• Actively participate in and maintain work instructions.
• Manage the Fleet/Rent a Toyota damage vehicle process and repurchases.
• Manage the Fleet/Rent a Toyota matching and ordering process.
• Manage Toyota Certified Used Vehicle (TCUV) process including dealer support, certification process, problem resolution and training.
• Provide logistic updates to fleet customers as needed.
• Support Rent a Toyota (RT) allocation and assignment process.
• Support upfit project; by adding upfit LIO options, manage supplemental invoicing, provide logistic updates to fleet customer, order parts for application to vehicles, coordinate transportation if out of GST region.
• Manage and maintain relationship with TMNA TCUV Analysts and Compliance.

• Bachelor's Degree (Preferred).
• 1-3 years work experience or an equivalent combination of education and work experience.
• Ability to participate and add value in a process-driven environment.
• Possess exceptional verbal and written communication skills and exhibit effective interpersonal skills.
• Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Possess strong organizational, time management, and follow-up skills with the ability to manage several simultaneous projects.
• Analytical and quantitative skills.
• Knowledge of agile software development.
• Ability to effectively convey information to others.
• Ab…