Inside Sales Associate

Overview

The Inside Sales Associate supports the Manager(s) to ensure the highest level of customer satisfaction. This associate maintains professional relationships with new and existing customers while contributing to increase sales volume.

• Handles sales calls/emails with existing and potential new customers
• Provides accurate product quotes
• Submits customer orders
• Verifies all orders are accurate and meets the customer’s delivery expectations
• Maintains a project log and follows up on customer accounts
• Communicates with management regarding customer accounts, pricing, project updates, and competitor info
• Communicate with warehouse workers and customers
• Call customers to confirm orders and provide approximate shipment and arrival times
• Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time
• Provide proof of deliveries to the customers, as requested
• Support sales team with quotes and basic customer inquiries
• Placement and tracking of purchase orders with vendors
• Monitor inventory levels of components against open orders and determining reorder amounts and timing
• Assist in maintaining accurate cost data on components and package
• Will be required to perform all other duties as requested, directed, or assigned

• One year of experience within an office environment, required
• Experience working with Microsoft Office Products and Microsoft D365 experience, preferred
• Inside sales or customer service experience within the manufacturing/construction industries, preferred
• Bi-lingual, English & Spanish, preferred, but not required

At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.

This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.