Sales Professional - Inside Sales

Sales Professional - Inside Sales

Service Corporation International

Job Location:

Houston, Texas (US-TX)

As a sales trainee, you will learn industry products, product finance and insurance options, funeral services, and cemetery/mausoleum property. You will develop skills in customer relationship management and proprietary contracting software, complete coursework, pass exams and demonstrate required competencies to begin fulfilling the following responsibilities.

• Develop trusting relationships with prospective and existing client families to generate sales leads. Enter contact information into the Customer Relationship Management (CRM) system.
• Contact prospective clients and schedule sales appointments, including evenings and weekends.
• Use listening and empathy skills to guide clients through the pre‑planning process, selecting services and property that meet their needs. Present property features, insurance product benefits, and complete accurate contracts.
• Utilize CRM software to source leads from campaigns, prospective clients and prior client sales to develop a sales pipeline.
• Collaborate with the Funeral Director and client families on pre‑need property or mausoleum sales, coordinating efforts with team members and other departments as appropriate.
• Seek manager coaching to improve sales cycle, techniques, software proficiency and product knowledge.

• High School Diploma or equivalent

• Ability to obtain and maintain an insurance license as required by state/province
• Current state/province issued driver’s license with an acceptable driving record

• Sales or customer experience preferred
• Previous experience with Customer Relationship Management (CRM) systems preferred

• Proficient computer skills, including Microsoft Office
• Proficient in CRM and social networking applications preferred
• Professional demeanor and communication skills
• Bilingual or knowledge of another language preferred
• Professional attire required when meeting with clients or representing the company
• Available to work evenings and weekends

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance).