Inside Sales Representative
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-01-24
Listing for:
Alumanate
Full Time
position Listed on 2026-01-24
Job specializations:
-
Sales
Sales Representative, Sales Development Rep/SDR, Inside Sales, Business Development
Job Description & How to Apply Below
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Alumanate is the only U.S. manufacturer of signage-grade aluminum composite panels (ACM). With rapid growth and national distribution, we're expanding our team to include experienced, driven Inside Sales Representatives to support our continued market leadership in signage, architecture, and trailer/transportation sectors.
Position SummaryThe Inside Sales Representative will play a key role in supporting our sales operations by managing customer accounts, processing sales orders, responding to inquiries, and ensuring an excellent customer experience. This is a phone-and-email-based sales and support role that requires strong communication skills, attention to detail, and a proactive mindset.
Key Responsibilities- Respond promptly to customer inquiries via phone and email
- Prepare quotes, process sales orders, and send order confirmations
- Track orders and provide shipment updates, BOLs, and documentation
- Maintain accurate records in the CRM and ERP systems
- Build and maintain relationships with existing customers
- Support outside/regional sales reps with pricing, product info, and order status
- Assist in resolving customer issues or complaints quickly and professionally
- Follow up on open quotes and re-engage inactive accounts
- Collaborate with production, logistics, and operations to ensure smooth order fulfillment
- Meet or exceed performance KPIs related to response time, order accuracy, and customer satisfaction
- 2+ years of experience in inside sales, customer service, or account management
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (Excel, Outlook, Word)
- Experience with CRM and ERP software preferred
- High attention to detail and accuracy in data entry
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Manufacturing or B2B product experience is a plus
- Competitive pay
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for growth and advancement
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