Retail Cosmetics Sales Associate - Jo Malone, Memorial - Part Time

Retail Cosmetics Sales Associate - Jo Malone, Memorial City - Part Time

We are hiring a Cosmetics Sales Associate at Macy’s in Memorial City. This part‑time position offers a pay range of $15.00/hr – $21.00/hr
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As a Cosmetic Sales Colleague (Beauty Advisor), you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized, inspiring shopping experience that builds confidence and drives sales. You’ll serve as an educator and beauty expert—offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations.

Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service—always with the goal of exceeding expectations and achieving sales goals.

• Guide the GCDX—everything from front‑door greeting to product knowledge and closing points. The experience includes: “Welcome, Customer!” introduction, educating on products, concluding with customer: “Have a nice day!”
• Guests are welcomed, looked at, and completed with inclusive products that make the experience feel genuine, fresh, and trendy.
• Maintain a Shoppable Space—keep the layout correct, product flows current, and sales activation spaces prepared.
• Support co‑workers—collaboration is real, respecting talents and contributing every day.
• Commit to continuous development—improve quality, knowledge and the best practices to gain results.

Part‑time colleagues are typically scheduled to work 12‑24 hours per week and may include weekend hours as part of the requirement. Years of experience can be found in the benefit eligibility.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up‑to‑date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least 1 year of customer service or selling experience required.

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and the ability to process register transactions.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and make a difference through volunteer…