Transplant Account Manager

Overview

Vice President Talent Engagement and Events at Impact Bio – Houston, TX (preferred location). Direct Hire position with our client. Impact Bio has partnered with our client to identify a Transplant Account Manager (TAM).

The Texas Transplant Account Manager (TAM) is responsible for driving adoption and volume growth of the client’s transplant services and products. Focusing primarily on transplant centers, the TAM will coordinate and collaborate with other members and departments within the client team to develop and execute account-level growth strategies. Successful TAMs are collaborative, agile problem solvers with strategic account management and sales experience, possessing strong communication skills and clinical aptitude, taking a patient-centric approach to delivering results.

This region covers the state of Texas.

This position offers competitive compensation and benefits, including Medical, Dental & Vision insurance, gym reimbursement program, car allowance, fuel reimbursement, a 401K plan match, employee stock purchase plan, and other perks.

Go to the application page to view the job and apply.

• Develop a deep understanding of accounts’ needs, objectives, and challenges in order to provide tailored solutions that meet their requirements. Identify new business opportunities within existing accounts to upsell and cross-sell relevant products, solutions or services.
• Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the client footprint and achieve commercial goals.
• Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually solicit feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.
• Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and other key performance indicators.
• Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs.
• Maintain vendor credentials to work in hospitals and other medical facilities as required.
• Other responsibilities as necessary to perform in the position.

• Bachelor’s degree required; advanced degree (e.g., MBA) preferred.
• Minimum of 10 years’ sales or strategic account management experience in the healthcare industry.
• Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments.
• Track record of developing effective account strategies that maximize business outcomes.
• Strong written and oral communication and organizational skills.
• Willingness to travel 50 - 75% or more, including frequent day trips and overnight travel.
• Ability to pass and/or obtain necessary vendor credential background screening checks to work in hospital and healthcare settings.
• Proficient with Word, Excel, PowerPoint, Outlook,  and analytical tools.
• Valid driver’s license with an acceptable driving record.

Our Client is an Equal Opportunity Employer and participates in the E-Verify program.