Account Manager; Energy and Refined Fuels SaaS

Account Manager (Energy and Refined Fuels SaaS)

Join to apply for the Account Manager (Energy and Refined Fuels SaaS) role at DTN
.

As an Account Manager, you will be the strategic owner of client accounts, ensuring long‑term success and revenue growth. You will serve as a consultative advisor, building relationships, identifying new opportunities, and expanding the account through cross‑selling and upselling. You are expected to identify opportunities within existing accounts, ensuring DTN’s solutions continue to meet evolving customer needs.

• Account Ownership & Relationship Management
  • Serve as the primary point of contact for assigned client accounts.
  • Build strong, trusted relationships with key stakeholders, acting as a strategic consultant.
  • Maintain a deep understanding of client needs, challenges, and business objectives.
  • Provide proactive recommendations, introducing new solutions that add value and drive engagement.
  • Have a deep understanding of the energy and refined fuels sector.
  • Ensure customer satisfaction and retention by delivering top‑notch service and innovative solutions.
• Sales Growth, Cross‑Selling & Upselling
  • Identify need to bring in additional DTN expertise and solution engineer resources for ongoing account expansion.
  • Identify cross‑selling and upselling opportunities to expand account value.
  • Conduct regular business reviews with clients to uncover unmet needs.
  • Strategically introduce new products, services, and solutions that align with client goals.
  • Collaborate closely with sales, marketing, and product teams to optimize client offerings.
  • Negotiate contract renewals above a set threshold, ensuring continued success and profitability.
• Hunt For Additional Opportunities
  • Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback.
  • Identify potential referrals, partnerships, and expansions within existing accounts.
  • Work alongside Account Executives to develop strategic growth plans for key clients.
  • Stay ahead of industry trends to recommend solutions that differentiate DTN.

• 3 years of experience in software and/or SaaS sales.
• 3+ years of experience in account management, consultative sales, or B2B client relations.
• Strong understanding of the energy/refined fuels industry is preferred.
• Exceptional communication, negotiation, and relationship‑building skills.
• Proven ability to drive revenue growth through cross‑selling and upselling.
• Self‑motivated, with a strategic mindset and proactive approach to account management.
• Proficiency in SFDC software for tracking leads and managing pipelines.
• A consultative and professional approach to engaging with customers.
• Ability to adapt quickly to changing circumstances.

• Competitive Salary
• Unlimited PTO
• Collaborative and dynamic work environment
• Flexible working hours
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401(k) matching
• Unlimited access to 13,000+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)

Targeted hiring base pay range: $56,000 – $75,000. Estimated total on‑target earnings: $112K–$150K.

DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.