Inside Sales Representative - Construction Supply

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Description

* Construction Supply Industry experience Preferred
* Job Summary:

Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO's Customers.

Job Duties:

* Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;

* Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;

* Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team;

* Sell and service customers providing pricing and product application information;

* Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;

* Input all orders into sales order system in a timely manner;

* Schedule orders according to customer requirements;

* Source materials that NEFCO does not keep in stock through interaction with purchasing team;

* Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;

* Keep supervisors apprised of customer issues as warranted;

* Provide promotional literature and product information as requested;

* Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;

* Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and

* Attend weekly sales meetings.

Requirements

Qualifications:

* Demonstrate strong ability to work in fast pace, high pressure environment

* Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite

* Excellent verbal and written communication skills

* Strong customer service skills

* Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers

* Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.

* Degree is preferred (although industry experience may be considered in lieu of degree)

* 1-2 years of work experience (preferably in construction supply sales)

Essential Functions:

* Keyboarding

* Converse verbally on phone and in person

* Identify and check written documents in mail and on computer