Business Development Representative

Who is Liongard?

Headquartered in downtown Houston, Liongard is a fast‑paced tech startup with a Work‑From‑Anywhere model. Our software automation platform is changing the way IT service companies manage their customers and our customer base is growing rapidly! Our customers are Managed Service Providers (MSPs) that are now managing into a complex modern IT stack – from cloud services like Office 365 and G Suite, to network devices, apps, services, and databases.

We are excited about our industry‑leading capabilities for empowering MSPs and are well‑positioned to continue developing cutting‑edge capabilities. As we grow, we are building a team that does awesome work and has an amazing time doing it. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger.

If you share our values and our enthusiasm for small businesses, you will find a home at Liongard!

• Listen & Learn: Be a sponge and expand your diversity of thought.
• Experiment & Evolve: Respond to what has been learned.
• Execute as a Team: Strengthen & solidify teamwork through inclusive collaboration.
• Celebrate Progress: Honor the progress that drives you forward
• Share, Teach & Lead: The best path to mastery is through teaching. Transform ideas into action
• Act with an Outrageous Sense of Urgency – Speed and responsiveness create success.

We are passionate about building and sustaining an inclusive and equitable working environment for all Liongard Teammates. We believe every member on our team enriches our 10x by bringing their unique perspective to identify challenges, and discover, design, and deliver solutions.

The Business Development Representative (BDR) is a key role in our company. As a BDR you will be responsible for outbound activities including calling, emailing and social media prospecting new customers and creating First Time Appointments for sales pipeline generation.

To be successful in this role you must have a lot of tenacity. In addition, the ability to uncover and qualify prospective needs, identify opportunities, and areas Liongard can bring value.

You also must be passionate about contributing to the kind of team that promotes our culture and teach prospective customers about the benefits of Liongard. We execute as a team and expect strong collaboration to ensure consistent communication within Revenue team and across all major functions of the company.

• Call and email prospective customers
• Social Media prospecting via Linked In
• Schedule first time appointments for prospects to engage with the sales team
• Identify customers’ need and share how Liongard can assist them
• Work directly with a Regional Sales Manager to exceed revenue targets within defined territory
• Quota carrying for outbound activities
• Respond to day‑to‑day inquiries generated from marketing
• Work to qualify marketing leads
• Pre/Post activities, setup and attendance at tradeshow and in‑person events
• Communicate with co‑workers through e‑mail, Slack and/or verbally
• Adapt to change productively and handle other essential tasks as assigned
  
  Great at time management & multitasking

• 1-3 years of progressive direct/outbound sales experience
• Demonstrated outbound (hunting) skills.
• Proven track record of outbound activity, quality, and customer focus.
• Any Managed Service Provider experience and or MSP channel products is a big plus
• Previous experience working for, or selling to IT Managed Services Providers is a plus
• Strong in‑person and on‑screen presentation skills
• Exceptional customer service skills
• Experience with general IT Infrastructure
• Experience with Salesforce
• Excellent verbal and written communication, problem‑solving, and interpersonal skills