Retail Sales Associate

$10.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to an additional 8% on transactions, which could average an additional $1.48 per hour on top of your hourly rate.

• Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
• Best working hours in the business: most stores open 9 AM–6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Opportunity to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of active, full‑time service; an additional week after one year; two weeks on each anniversary thereafter. Vacation is adjusted in accordance with state/local requirements.
• Sick/Personal: 8 hours after six months of employment; 16 hours each anniversary thereafter (years 2‑5). Adjusted in accordance with state/local requirements.
• Employee discounts available to all employees on the first day of active employment.
• Tuition reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees who meet minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role requires handling a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The position offers an hourly wage plus commission based on productivity. Actual pay will be based on location, qualifications, and experience.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Processes sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items per policies, procedures, practices, and regulatory requirements.
• Answers incoming calls following company standards.
• Communicates legal aspects of pawning and buying transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and to become firearms certified.
• May assist a customer on the exterior of the building or retrieve products stored in exterior storage.
• Minimum age: 18 years.
• High school diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Must be able to work at multiple locations as business needs dictate.
• Must be able to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate point‑of‑sale systems and common office machines.

Encouraged to apply.

The employee commission incentive plan is proprietary. Pawnbrokers…