Meta Lab Retail Expert

Position: Full Time Meta Lab Retail Experience Expert
At a Glance

We're growing! Join our Meta Store Retail team at The Galleria as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands-on demonstrations of cutting-edge wearable and mixed‑reality technologies. You'll represent our client's brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users.

Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and passionate about delivering world-class customer service. Take a look at our video showcasing Why You Belong ly today and embark on a new career journey!

Minimum Pay

USD $27.00/Yr.

Maximum Pay

USD $27.00/Yr.

What We Offer

Weekly pay schedule and early wage access – get paid when you need it Health and wellness benefits plans Paid time off and holidays

Paid training
401(k) with employer matching

Referral bonus

Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

Become the go‑to product expert! Build a deep understanding of our client's wearable and mixed‑reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer. Deliver unforgettable demos. Create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them. Support seamless purchases.

Guide customers through transactions using our client's Point of Sale (POS) system to ensure a smooth, efficient buying experience. Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results. Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers.

Bring positive team energy. Arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment. Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience.

What You'll Bring

Experience and

Education:

High School Diploma or equivalent2+ years of customer-facing experience in retail

Familiar with AR/VR technology

Skills and Attributes:

Extremely strong interpersonal communication - written, verbal, and on camera

Must be results and detail-oriented

Possess a passion for technology and innovation

Ability to ask effective questions and be an active listener

High level of initiative and self-motivation with a continued drive to learn

Able to work well in a team environment

Must have reliable transportation to get to and from work on time Flexible availability including weekends and holidays

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs and grasp

Frequently lift and carry up to 25 pounds

Occasionally lift and carry up to 50 pounds

Continuous hand/eye coordination and fine manipulation

Important Information

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will…