Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. You will engage with our customers and associates in a consistent, friendly, and energetic manner, maintaining safety and security standards while monitoring store entrances, exits, and high‑risk areas to mitigate theft and create a safe and enjoyable shopping environment.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Possess mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate theft‑prevention information during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand your role in keeping the store and its assets safe and secure.
• Provide support in training associates on shortage‑reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Stand and walk for extended periods, visually monitor the store environment, and maintain confidentiality.
• Review, analyze, and comprehend business trends and exhibit strong decision‑making in a fast‑paced environment.
• Communicate effectively with customers and co‑workers and demonstrate leadership skills that foster productive business relationshipsli>

• 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations (preferred).
• Ability to stand and walk for extended periods of time and to visually monitor the store environment.
• Ability to maintain confidentiality.
• Strong communication with customers and co‑workers.
• Excellent leadership skills supporting productive business relationships.

• Excitement to deliver great value to customers every day.
• Pride and ownership in helping drive positive results for a team.
• Commitment to treating colleagues and customers with respect.
• Belief in the power of diversity and inclusion.
• Willingness to participate in initiatives that positively impact the world around us.

• Competitive wage.
• Flexible hours.
• Associate discount.
• Part‑time associates may be eligible for the Burlington benefits package, including medical coverage and a 401(k) plan.
• May be eligible for up to 4 hours of paid time off annually after one year of service.
• Up to 8 paid holidays and paid sick time in accordance with applicable law.
• Opportunities for training and development.

Base Pay: $11.00 per hour

Location:

9730 Katy Freeway, Houston, TX 77055

Position Type:
Regular Part‑Time

Posting Number: P1‑1071463‑9

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.