Retail Cosmetics Sales Leader - Prestige Beauty, Galleria at Houston

Overview

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This range is provided by Macy's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.50/hr - $25.50/hr

As a Leader, Prestige Selling at Macy’s, you play a key role in driving sales, elevating the customer experience, and supporting the success of our Beauty department. As the expert across multiple prestige cosmetics brands, you combine strong product knowledge, leadership skills, and a passion for beauty to create a high-performing and customer-focused environment.

In this role, you will lead by example - engaging with customers to deliver personalized service, coaching Beauty Advisors to meet performance goals, and executing events and brand strategies to grow market share. You will foster client loyalty, champion new product launches, and partner with vendors and store leadership to deliver consistent business results. Your ability to inspire others and stay on top of beauty trends makes you a trusted resource and a valued leader on the team.

• Lead on the floor by welcoming customers with hospitality, starting friendly conversations, and building lasting relationships.
• Maintain a shoppable space with clean testers, current signage and pricing, and brand-standard displays; support merchandising updates.
• Support the team in finishing strong by sharing Loyalty benefits, ensuring customers have what they need, and adding a personal touch.
• Model collaboration, honesty, and care to support peers and the whole team in serving customers and communities.
• Strive for excellence by aiming to improve daily, achieving sales goals, and learning from each other to drive store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

• Deliver exceptional customer service through personalized consultations and expert product knowledge
• Build lasting relationships with clients and drive client development through outreach and follow-up
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
• Plan and execute in-store and vendor-led events to drive traffic and engagement
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment
• Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Resolve customer concerns in a professional and customer-first manner
• Stay informed on new launches, best-sellers, and beauty trends to support team education
• Manage multiple priorities in a fast-paced environment with strong attention to detail
• Available to work a flexible schedule including days, nights, weekends, and holidays
• 3–5 years of relevant retail, beauty, or leadership experience preferred
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
• Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with…