Cafe Associate

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This role offers an hourly wage ranging from $16.00 to $23.00 per hour, depending on experience and skills. Your actual pay will be based on your qualifications and discussion with the recruiter.

Sam’s Club café is loved for its hard-working, happy‑to‑help associates who prepare food, listen to members’ needs and provide fast, friendly service. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players who commit to serving members and creating a warm, friendly environment—serving up a meal just like at home.

• You have a passion for and experience with fresh food.
• You keep member satisfaction as your top priority.
• You’re a solution seeker and innovator who tackles obstacles head‑on.
• You’re comfortable with change and quickly adapt to different work scenarios.
• You’re a curious and creative thinker, driving change through out‑of‑box thinking.

• Ensure high‑quality products are fresh, ready and available in the café.
• Keep shelves clean, maintain temperature control, verify expiration dates and dispose of lesser‑quality food products.
• Pack ready‑to‑sell products in proper containers and stock displays.
• Prepare and serve ready‑to‑eat food.
• Maintain a clean, sanitized, member‑ready area.

• Maintain up‑to‑date knowledge of product specifications related to prepared food merchandise; collaborate with cross‑functional teams and educate other associates on tools, tasks and resources; communicate effectively with team members; remain flexible to business needs and support other areas.
• Prepare food according to item specifications; understand and plan future productions and mass productions; prepare for seasonality; adhere to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operate, maintain and sanitize equipment; demonstrate understanding of product and layout execution.
• Leverage digital tools to drive sales, improve the shopping experience and elevate associate engagement; use handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick‑up orders, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Drive performance of the area; stock and rotate merchandise; ensure quality and date‑control standards; eliminate waste; provide member service by acknowledging members and identifying their needs; assist with purchasing decisions; handle payment types; locate merchandise; resolve member issues and concerns.
• Act as a brand advocate; develop, influence and inspire others to work in a respectful, supportive and team‑oriented style; understand roadblocks and assist in training.
• Comply with company policies, procedures and standards of ethics and integrity; implement related action plans; use the Open Door Policy; apply these in executing business processes.
• Complete work assignments and priorities by using policies, data and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, expectations; communicate progress; determine and recommend ways to address improvement opportunities; adapt to and learn from change, difficulties and feedback.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company‑paid education benefit program for full‑time and part‑time associates.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change.

The hourly wage range for this position is $16.00 to $23.00. The…