Shortage Control Lead

If you want an exciting job with one of the largest off‑price retail stores in the nation, join Burlington Stores, Inc. as a Shortage Control Lead
! As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling, adhering to the dress code, maintaining a positive demeanor, strong posture, and an energetic greeting.
• Maintain a safe and secure store for our customers and associates with strong attention to detail, the ability to multi‑task, strong communication, and partnership with store leadership.
• Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage, promoting a strong impression of control and best‑in‑class customer service.
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering for large‑scale or organized retail crime.
• Support store manager by providing internal controls and operational oversight, including conducting associate package/bag checks, monitoring point‑of‑sale transactions, conducting store audits, and promoting Asset Protection programs.
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes.
• Assist store leadership in the preparation and execution of the semi‑annual inventory process and developing action plans to reduce shortage.
• Role‑model behaviors that demonstrate safety is a top priority.
• Be highly disciplined in managing stressful situations and address unsafe practices at every opportunity.

• Are excited to deliver great values to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Are committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.
• Can work a flexible schedule, including nights, weekends, and holidays as required.

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental, and vision coverage, life and disability insurance, and up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Base Pay: $14.00 per hour

01661 – Houston
10960 Westheimer Rd
Zip Code 77042
Position Type:
Regular Full‑Time