Concession Stand Lead - NRG Stadium Concessions

Overview

The Concession Stand Lead is responsible for overseeing or delegating responsibilities within the food service operation, including inventory, customer service, food preparation, and food safety and sanitation procedures. Essential functions and responsibilities may vary by Aramark location based on client requirements and business needs.

• Schedules and assigns daily work to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, and related practices
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up workstations including prep tables, service counters, hot wells, steam tables, and related equipment
• Breaks down, cleans, and sanitizes workstations
• Serves food to customers while ensuring guest satisfaction and anticipating guest needs
• Replenishes food items and ensures product is stocked to appropriate levels
• Adheres to all alcohol service policies and safe drinking guidelines, including checking patrons’ identification
• Maintains excellent customer service and a positive demeanor toward guests, customers, clients, and co-workers
• Maintains a friendly, efficient, positive service demeanor and is adaptable to customer needs
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

This role may have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing. It may also require uniforms and/or use of Personal Protective Equipment (PPE).

• Previous supervisory experience in a related role preferred
• Previous food service experience required
• Must be able to obtain food safety certification
• Exhibit and practice the highest level of guest satisfaction skills
• Basic accounting knowledge and experience managing inventory required
• Willing to accept change, new procedures, and constructive comments
• Ability to establish relationships with guests and co-workers
• Demonstrated organizational skills to improve efficiency
• Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to changes
• Demonstrate consistent professionalism in the execution of daily assignments
• Must be able to work independently with limited supervision
• Demonstrates excellent guest service skills
• Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays

Education

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. We believe a career should develop your talents, fuel your passions, and empower your professional growth. Learn more about working here at  or connect with us on Facebook, Instagram and Twitter.