Senior Property Manager, Houston

Overview

Ares’ success has been driven by our people and our culture. Our core values are Collaborative, Responsible, Entrepreneurial, Self-Aware, and Trustworthy. We are committed to fostering a welcoming and inclusive work environment where high-performance talent from diverse backgrounds, experiences, and perspectives can build careers within this growing industry.

The Senior Property Manager reports to the Senior Regional Property Manager and is responsible for managing an assigned industrial real estate portfolio. The objective is to directly manage a property portfolio and maximize property performance through efficient operational strategies, maintain high levels of tenant satisfaction, and meet the company’s overall financial goals.

• Tenant Services: executes a high level of customer service to tenants within the portfolio with a sense of urgency in responding to tenant requests, and actively meeting and engaging with tenants on a regular basis.
• Tenant Onboarding/Offboarding: ensures the move-in/move-out process within the assigned portfolio is executed timely and efficiently.
• Tenant Account Management: actively engages with tenants to maintain low levels of accounts receivable through regular contact and processing of collection notices.

• Property Performance: provides high-level support to local asset management teams to minimize downtime of vacant units and maximize tenant retention.
• Maintenance and Contracts: develops and executes preventative maintenance programs to extend the life of building elements; actively manages service contracts to leverage scale, minimize costs, and consolidate vendor partners across the portfolio.
• Property Tours and Capital Projects: tours properties regularly to ensure maintenance to ARES standards, minimize liabilities, and ensure capital projects and other property-level projects are completed per budget and timing.
• Budgeting and Financial Planning: completes the annual budget process for the portfolio and supports a 10-year capital plan; manages financial performance through expense approvals, reporting, variance analysis, and expense accrual submittals.
• Acquisitions/Dispositions Coordination: ensures onboarding and offboarding of properties through acquisitions/dispositions is coordinated efficiently with transaction teams.

Assumes additional responsibilities and performs special projects as needed or directed.

• 5+ years of property management experience handling customer service and administrative issues related to real estate management.
• Experience supervising, directing, and managing vendor partners.
• Experience managing property-level financial planning and reporting.
• Experience managing maintenance capital projects.
• Proficiency in standard real estate related software programs.
• Ability to communicate effectively with tenants, vendor partners and internal teams.
• Ability to interpret property-level and corporate documents such as tenant leases, building plans and related specifications, operating and maintenance instructions, and policy manuals.
• BA or BS in Finance, Real Estate, Business Management; CPM/RPA designation preferred.

• Work performed in a general office environment. May require extended hours during peak periods.
• Availability for travel up to 50% of the time to property and construction sites for on-site project monitoring and meeting attendance.
• Exposure to adverse weather conditions, loud noise, and dust conditions at construction sites.

This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ARES. Duties and responsibilities inherent in the job may be required from time to time.

The anticipated base salary range for this position is $110,000 - $120,000 per year. Total compensation may include a discretionary performance-based bonus. The range reflects a broad spectrum of qualifications, including years of relevant work experience, education, and other qualifications specific to the role.

The firm offers robust benefits including comprehensive medical/rx, dental, and vision plans; 401(k) with company match;
Flexible Savings Accounts (FSA);
Health Savings Accounts (HSA) with company contribution;
Life Insurance;
Long-Term and Short-Term Disability;
Employee Assistance Program; and Commuter Benefits. Additional benefits include access to wellness and financial resources and family-friendly programs.

There is no set Final date to receive applications for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.