Quality Manager

Overview

The Quality Manager will report solid line to the Regional Quality Manager and will be responsible for ensuring effective application of the Baker Hughes Quality Management System (QMS) on projects and services performed s role will ensure, through team and process management, that the products manufactured, delivered, and/or received by Baker Hughes meet the needs and expectations of customers, always in accordance with applicable standards, procedures, and technical requirements.

• Manage the project quality, quality control and assurance for onshore and offshore activities, seeking a collaborative, safe, and productive environment.
• Responsible for preparing the annual budget plan (AP) for Quality function including CoPQ forecast, Headcounts and expenses and manage all those provisions across the year.
• Monitor team utilization and efficiency as per targets defined and apply improvement actions as needed.
• Periodically evaluate team performance, recognize or define improvement plans for Quality team members.
• Lead hiring processes for all quality positions at site.
• Ensure appropriate content of information is timely communicated across all layers in the organization.
• Interface with Supplier Quality and Sourcing organization to develop a robust quality plan to support business through supplier’s improvement performance.
• Assess, submit and provide infrastructure and resources for a productive and quality environment.
• Ensure that functional reports are following the relevant global and customer requirements.
• Chair quality sessions with customers locally for performance and satisfaction review.
• Monitor and evaluate the SP&S KPIs performance on a monthly basis, and when needed take and/or manage actions to improve the results to meet the business goals.
• Manage customer issues’ resolution and non-productive time cases across the site.
• Deploy a plan for management of non-conformances and its reduction to meet global targets.

• Bachelor’s degree in mechanical or production or bachelor’s degree in business administration.
• 5 years of experience in Oil & Gas industry exercising directly or indirectly Quality duties.
• Previous experience in projects, people or process leader.
• Continuous improvement mindset.
• Knowledge in local customer quality requirements related to fabrication and/or services in subsea equipment.
• Role model in customer interfaces.
• Solid experience in quality tools for developing improvement actions (5whys, fishbone, FMEA, 5S, Lean, 6-Sigma).
• Solid knowledge in Quality internal and external audits.

• Strong leadership skills.
• Negotiation and influencing skills with internal and external stakeholders.
• Fluent English.
• Clear thinker and effective communication skills.
• Problem solving skills.
• Ability to manage several activities simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.
• Collaboration and ethic on everything that is done.

• Master’s degree in People Management or Quality Management.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehen…