Quality Assurance Coordinator; Food & Nutrition

Quality Assurance Coordinator (Food & Nutrition)

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The Multi‑Site Quality Assurance Coordinator plays a key role in ensuring compliance with quality standards across a network of company‑operated and third‑party logistics (3PL) warehouses handling life science (food, feed, pharmaceutical, Beauty & Care) and material science ingredients. The position supports the consistent application of the company’s Quality Management System by coordinating quality‑related activities, monitoring site practices, and ensuring adherence to regulatory, industry, and corporate requirements.

• Support the implementation of global and regional QA policies across assigned company warehouses and 3PL facilities, ensuring local adherence to established standards.
• Maintain and update site‑level quality documentation (procedures, work instructions, records) in alignment with the regional quality manual and regulatory requirements.
• Coordinate and participate in internal audits at warehouses and 3PLs, ensuring findings are documented and corrective actions are tracked to closure.
• Prepare sites for external audits and inspections, supporting warehouse teams in implementing recommendations and verifying completion of corrective actions.
• Monitor and document deviations and incidents (including misloads), coordinating with site teams and 3PL partners to ensure timely corrective and preventive actions.
• Ensure customer complaints and quality incidents are logged, investigated, and resolved in collaboration with operations and QA management.
• Track and verify the effectiveness of corrective actions, ensuring improvements are sustained at the site level.
• Monitor quality control activities performed by operations teams, verifying adherence to defined procedures and standards.
• Support the implementation of quality process controls (e.g., cleaning, traceability, changeover protocols), ensuring consistency across multiple sites.
• Assist in recall activities by coordinating site‑level actions, gathering documentation, and communicating with stakeholders as directed by QA management.
• Maintain technical documentation and regulatory records for assigned warehouses and 3PLs, ensuring availability and accuracy for audits.
• Collect and report quality performance indicators (KPIs) from sites and 3PLs, providing data to QA management for analysis and continuous improvement.
• Support change management processes by ensuring quality requirements are considered in operational changes and new procedures.
• Provide training and guidance to warehouse and 3PL staff on quality procedures, fostering awareness and compliance.
• Contribute to harmonization initiatives by sharing best practices and supporting alignment of procedures across multiple facilities.

• Bachelor’s degree in Life Sciences, Quality Management, Engineering, Food Science, Pharmacy, or a related discipline. A Master’s degree is an advantage but not required.
• Minimum 3–5 years of experience in Quality Assurance within regulated industries (food, pharmaceutical, cosmetics, or feed). Experience in life science manufacturing or value‑added services (e.g., repacking, blending, re‑labelling) is highly desirable.
• Regulatory Knowledge:
  Working knowledge of relevant regulatory frameworks and standards such as GDP, GMP, ISO 9001, HACCP, FSSC 22000, BRC, GMP+, SQF, and familiarity with FDA/EMA expectations.
• Practical experience in implementing and maintaining site‑level quality systems (SOPs, deviations, CAPAs, complaint handling, change control, traceability). Experience in supporting and participating in internal audits and coordinating external audits (regulatory, customer, certification bodies). Ability to follow up on findings and ensure timely closure of corrective actions.
• Strong skills in maintaining and updating quality documentation (procedures, records, technical files) to ensure compliance and audit readiness.
• Ability to collect, review, and interpret quality performance data, identify trends, and elevate risks to QA management.
• Excellent communication and…