Nurse Manager - Nursing Monitor Techs

The Nurse Manager joins the Nursing Monitor Techs department to support the delivery of high reliability cardiac monitoring services across the organization. This role provides operational oversight, workforce planning, and leadership support for centralized monitoring teams and collaborates closely with clinical and technical partners to ensure consistent, safe, and accurate physiological monitoring.

The Nurse Manager, Cardiac Monitoring Program provides daily operational leadership and strategic oversight for the enterprise cardiac monitoring program and centralized monitoring technicians across the organization and HAL locations. The manager is accountable for clinical operations, human resources, finance, and quality outcome management specific to physiologic/cardiac monitoring, including workforce scheduling, performance management, competency validation, alarm/data management, downtime readiness, workflow design, regulatory preparedness, patient safety, and program growth.

The role partners closely with nursing leadership, physicians, ancillary departments, IT, biomedical engineering, and quality/safety teams to ensure reliable monitoring, timely escalation, and excellent patient outcomes.

MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. The Nurse Manager plays a significant role in ensuring effective monitoring practices that contribute to overall patient safety and clinical outcomes throughout the enterprise.

The ideal candidate brings strong nursing leadership experience, demonstrated competency in clinical operations, and a background in cardiac or physiologic monitoring. Preferred qualifications include one year of telemetry or cardiac monitoring experience, including demonstrated proficiency with rhythm interpretation, alarm management workflows, and collaboration with bedside clinical teams. One year of professional nursing experience in cancer care and experience leading or developing clinical programs, particularly those involving cardiac monitoring, physiologic monitoring, or centralized monitoring services.

Typical work schedule: varied shifts, as this position supervises both night and day employees.

Work Location:

Texas Medical Center.

• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

• Manage daily operations for the cardiac monitoring program and centralized monitoring technicians.
• Align staffing, skill mix, and equipment resources with program needs and coverage across locations.
• Implement and monitor program budgets and ensure responsible resource stewardship.
• Maintain daily staffing plans, shift assignments, and contingency strategies.
• Lead recruitment, onboarding, coaching, counseling, evaluations, and retention strategies.
• Establish and validate role-specific competencies such as rhythm interpretation and alarm management.

• Maintain and enhance monitoring workflows including admissions, transfers, telemetry orders, and alarm parameters.
• Collaborate with IT and biomedical engineering on device integration, middleware, and electronic health record workflows.
• Lead downtime readiness planning, drills, manual workflow safety, and system recovery processes.
• Analyze alarm/data trends to reduce non actionable alarms and enhance escalation practices.
• Guide curriculum development and simulations for arrhythmia recognition and device troubleshooting.
• Share performance dashboards, close feedback loops, and sustain improvements through auditing.

• Promote evidence based nursing practice consistent with institutional and national standards.
• Identify barriers in education and establish plans for resolution.
• Support systematic, outcome based approaches to patient monitoring operations.
• Facilitate strong partnerships with nursing units, physicians, respiratory therapy, IT, biomed, and quality teams.
• Apply ethical principles to monitoring practices, privacy, documentation, and protocol adherence.
• Ensure staff maintain necessary knowledge of technology and the healthcare environment.

• Standardize alarm parameters, escalation logic, and middleware configurations.
• Ensure compliance with institutional policies and external regulatory standards.
• Support device selection, validation, deployment, upgrades, and cybersecurity considerations.
• Lead safety event reviews, RCAs, and corrective…