Treatment Nurse Navigator - Endocrine Center

MD Anderson's Endocrine Center is one of the nation's few comprehensive programs dedicated entirely to diagnosis and treatment of both benign and malignant endocrine diseases. Endocrine disorders often are complex and involve many areas of the body, particularly the delicate balance of hormones. National and international organizations look to MD Anderson experts to develop guidelines for the management of endocrine disorders.

The primary purpose of the Treatment Nurse Navigator position is to provide individualized assistance to patients, families, and caregivers, offering education and resources to help promote informed decision making and access to quality medical and supportive care services, helping circumvent barriers to care in the healthcare system from their first visit to and through all phases of the disease‑state experience and beyond to survivorship.

The Treatment Nurse Navigator works closely with Service Line physicians, care team and across the organization in all specialty areas to coordinate the patient’s plan of care, communicating with all members of the Service Line team on behalf of the patient.

The ideal Treatment Nurse Navigator will have a Bachelor's degree in Nursing and five years of professional oncology nursing or oncology nurse navigation experience. OCN Certification is a plus.

Shift: Typical M‑F day shift

Salary: $101,000 Minimum – $126,500 Midpoint – $152,000 Maximum

• Employer‑paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined‑benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer‑paid life and reduced salary protection programs.

• Develop relationship with patient after first appointment to establish a consistent point of contact for the patient throughout the treatment phase of their cancer journey.
• Assess patient, family and caregiver needs post 1st visit and upon initial encounter to treatment and periodically throughout the full continuum of care, including assessing changes in psychosocial, financial and emotional occurring due to treatment. Perform distress screening and making referrals to appropriate disciplines and documenting accordingly
• Follow patient transitions between ambulatory care and inpatient services, collaborating with care management resources in both settings.
• Coordinate appointments for consults with support services within established service standards, including social workers, dieticians, genetic counselors, therapists, and others as appropriate throughout the treatment journey.
• Assist the patient with any matters related to treatment goals, advance directives, palliative care, and end‑of‑life concerns using an ethical framework.
• Apply knowledge of payer requirements and insurance processes and their impact on referrals and patient care decisions to establish appropriate referrals, as requested or needed
• Promote collaboration and communication among healthcare team members, other colleagues, and organizations to promote and protect the best interests of patients.
• Other duties as assigned.

• Provide education related to oncology diagnosis, treatment, support services and local or national resources.
• Educate patient, family and caregiver to clinical trials, coordinating with the clinical care team and cancer research team.

• Communicate any concerns and perform patient follow‑up about timely coordination of appointments, tests and procedures to the appropriate scheduling or care team members.
• Perform outreach efforts across MD Anderson to establish and maintain positive working relationships with key ambulatory and inpatient care team "customers" – faculty, departments, APPs, nursing, case managers, social services, and others.

• Develop concise patient summaries for use by the care team…