Account Manager

Description

Overview

We're seeking an experienced Account Manager with a background in marketing and creative agency environments to serve as a key partner to our clients and internal teams. This role is ideal for someone who excels at relationship management, strategic communication, and project coordination-ensuring creative work is delivered on time, on brand, and aligned with client goals.

You'll act as the primary point of contact for assigned accounts, translating client needs into clear direction for creative, marketing, and production teams while driving strong client satisfaction and long-term partnerships.

Responsibilities

+ Serve as the primary day-to-day contact for assigned client accounts

+ Build and maintain strong client relationships through proactive communication and strategic guidance

+ Manage account workflows, timelines, and deliverables across creative and marketing projects

+ Translate client objectives into clear briefs for internal creative, design, and production teams

+ Coordinate with internal stakeholders to ensure projects stay on scope, on budget, and on schedule

+ Present creative concepts, campaign updates, and performance insights to clients

+ Identify opportunities to grow accounts through upselling, cross-selling, or expanded services

+ Monitor project performance and flag risks, scope changes, or timeline adjustments early

+ Ensure a high level of quality, consistency, and client satisfaction across all deliverables

Requirements

Requirements

+ 2+ years of experience as an Account Manager or similar client-facing role within a marketing or creative agency

+ Strong understanding of creative, marketing, and digital workflows

+ Experience managing multiple client accounts and projects simultaneously

+ Ability to clearly communicate between clients and internal creative teams

+ Strong organizational skills with excellent attention to detail

+ Confidence presenting ideas, timelines, and results to clients

+ Experience working with project management tools (Asana, , Trello, Jira, etc.)

+ Excellent written and verbal communication skills

Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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