Technician , Quality
Listed on 2026-01-29
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Manufacturing / Production
Quality Engineering, QA Specialist / Manager -
Quality Assurance - QA/QC
Quality Control / Manager, Quality Technician/ Inspector, Quality Engineering, QA Specialist / Manager
Overview
Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
What You'll Do: At Serta Simmons Bedding, quality is how great sleep begins.
We’re looking for a Quality Technician to support our manufacturing team by maintaining product and process quality on the floor.
Responsibilities- Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
- Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
- Perform audits of the quality management system; perform process and product audits
- Lead root cause analysis and implementation of corrective actions
- Maintain line quality metrics and dashboard and participate in quality reviews
- Monitor and review CTQ / SPC / Error Proofing Controls at every level
- Collect, analyze, and report data and participate in improvement projects
- Assist with training the plant associates in the QMS and TQM principles
- Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
- Participate in plant trials, write reports and generate improvement ideas
- Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
- Participate and support SSB corporate quality initiatives
Required:
- HS diploma or GED
- One to three years in manufacturing
- Proficient in MS Office (Word, Excel, Power Point)
- Must be able to read, write, and speak English
- Must be at least 18 years or older
Preferred:
- Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
- One year in a Quality role
- Lean training / certification
- Certified Six Sigma Yellow Belt
85% Walking/standing in manufacturing plant and warehouse distribution environment
15% sedentary A work pace that maintains integrity of make-to-order system is required.
Safety-focused, fast-paced manufacturing plant engaged in Lean Manufacturing/Continuous Improvement.
Work environment includes a clean and safe work area and exposure to high noise decibels, hot raw materials, fire-retardant materials, and limited chemicals.
Personal Protective Equipment is required to be worn for any hazards and is supplied by the company.
Benefits and PerksBenefits and Perks (USA, Salary non-union- optional):
- Health, Dental, and Vision
- Annual employee contribution to HSA
- 401K with company match
- Paid Time Off / Vacation
- 12 company holidays
- Sick days
- Company paid short- and long-term disability
- Paid parental leave
- Discount programs including Friends and family discounts
- Referral Bonus
- Tuition Reimbursement
Employees are required to comply with COVID policies established by a vendor or customer.
The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability,…
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