Small Format Print Production Operator

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a strong focus on the architectural, engineering, and construction industries. We support thousands of customer locations nationwide, operate 170 service centers worldwide, and offer secure cloud-based document storage. Learn more at

We are seeking a Print Production Operator to process orders, communicate with customers, operate small-format color and black & white printers, and run finishing and bindery equipment. This role directly supports ARC’s mission:
To deliver our customers' time‑critical information whenever they want it, wherever they want it, in whatever form they want it.

• Communicate effectively with customers and co‑workers
• Receive, process, and prioritize orders based on customer needs, workload, and machine capabilities
• Estimate job completion times and notify the Production Manager of any unmet requests
• Process PDF files received via FTP, email, delivery, or walk‑in
• Scan hard‑copy documents following standard operating procedures
• Operate copier and bindery equipment
• Work overtime when necessary (overtime is a condition of employment)
• Prepare packages for shipment (UPS, Fed Ex, Airborne, couriers)
• Maintain productivity standards with consistent accuracy and efficiency
• Demonstrate thorough knowledge of duplicating materials and equipment
• Maintain strong attention to detail
• Follow processes and procedures accurately
• Communicate job‑related information clearly and concisely
• Perform other duties as assigned

Monday–Friday, 8:00 AM – 5:00 PM

• High School Diploma or GED
• Prior reprographics or printing experience
• Customer service experience
• Strong sense of urgency and responsiveness
• High‑level working knowledge of:
  • Windows, Word, Excel, Outlook
  • Adobe software
  • Heavy‑duty paper cutters

• Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company match
• A culture that genuinely cares for its employees