Operations Manager

We are looking for an experienced Operations Manager to manage designated facilities operations, inventory control, vendor management, and procurement activities. This role requires a strong operational leader who can manage performance, ensure high service levels, enforce SOPs, and drive continuous improvement across the supply chain.

The responsibilities of the position include:

• Work cross-functionally with logistics, finance, sales, and leadership teams to support operational planning and business objectives.
• Investigate and implement corrective plans to address operational issues involving inventory discrepancies, receiving errors, shipping delays, and fulfillment problems.
• Partner with Finance and Customer Service teams to resolve AR/AP issues, cost penalties, and disputes arising from operational activities.
• Lead designated facilities operations, including receiving, picking, packing, shipping, and cycle counting, ensuring accuracy and on-time execution.
• Manage performance and maintain a high-standard, safety-driven work environment.
• Enforce SOPs, metrics gathering, safety standards, and company policies to ensure consistent and compliant warehouse processes.
• Oversee procurement of materials, machinery and equipment, and services; evaluate and onboard new suppliers as business needs evolve.
• Lead vendor negotiations - including pricing, service terms, repair/maintenance agreements, and equipment acquisition - and ensure adherence to contractual obligations.
• Coordinate maintenance and service schedules, ensuring vendor accountability and timely completion of work.

• 5+ years of experience in operations, logistics, project management, or supply-chain management; experience in procurement strongly preferred.
• Proven success in supervising and developing teams.
• Strong understanding of workflows, inventory control, receiving/shipping processes, and WMS best practices.
• Demonstrated experience negotiating with vendors and managing supplier relationships.
• Excellent problem-solving, communication, and cross-functional coordination skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
• Strong analytical, documentation, and organizational abilities.