Area Medical Director- Houston

Area Medical Director
- Houston page is loaded## Area Medical Director
- Houston locations:
Remote - Texastime type:
Full time posted on:
Posted Todayjob requisition :
R335269

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
* We love all pets like our own
* We’re the future of the pet industry
* We’re here to improve lives
* We drive outstanding results together
* We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
** Position

Purpose:

** The purpose of this Area Medical Director position is to provide leadership, mentorship, and management to Petco owned full-service hospitals and its partners within the assigned area. The Area Medical Director is responsible for representing the mission and values while creating a positive culture, hiring and development of staff, driving hospital growth and delivering performance objectives. Additionally, through the guidance of Petco Veterinary Hospital Standard Operating Procedures (SOPs), they will ensure our hospitals practice a high standard of quality medicine and provide excellent patient care and client service.

The Area Medical Director role is critical to ensuring that our hospitals provide a positive environment for staff, patients, and clients. All hospital staff is responsible for fostering an environment in which:
• the patient’s needs always come first
• every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience
• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible
• exceptional teamwork and commitment to shared goals benefits the entire organization
* Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead and provide management to all hospitals in assigned area to drive hospital growth and deliver performance objectives
* Manage, develop, and provide mentorship to hospital veterinarians and hospital medical leaders through hands-on evaluation and coaching, as well as provide as needed medical support to any relief doctors who provide doctor services
* Provide In-hospital evaluation for improvement hospital flow and efficiencies
* Act as the primary medical point of contact for all Petco owned hospitals within assigned area and ensure compliance with hospital policies and procedures and with local, state, and federal laws
* Oversee and assure hospital radiation safety, regular equipment maintenance, and compliance programs are compliant
* Partner with hospital DVMs and leaders to assure controlled substance compliance
* Ensure all Vetco Total Care hospitals uphold all Petco standards, mission, and values
* Partner with operational leadership to manage and support escalated client concerns, including but not limited to professional liability submissions and other escalated client concerns including the potential for small claims proceedings
* Monitor and report veterinarian adherence to medical standards in the Petco Veterinary Hospital Medical SOPs
* Review electronic medical records of direct reports regarding patient decisions and provide feedback and direction to associate veterinarians as a means to elevate patient care in our hospital
* Review and analyze key metrics to improve veterinarian…