LTSA Lead Project Manager

LTSA Lead Project Manager

Are you energized by orchestrating complex industrial operations? Do you thrive at the intersection of customer success, commercial ownership, and high‑stakes project execution? If you're ready to lead mission‑critical service delivery across a global energy technology environment, this role is built for you.

Join Our Baker Hughes - LTSA Operations Organization

• Our Long Term Service Agreement (LTSA) team ensures the reliability, performance, and lifecycle health of industrial equipment powering customers around the world. We manage multiyear service partnerships that require precision planning, rapid response, and unwavering customer commitment.
• As part of this team, you will shape how we execute outages, deliver parts, manage risk, and uphold our contractual promises.
• From planned maintenance events to urgent unplanned outages, from commercial forecasting to customer relationship leadership, you will be at the center of ensuring operational continuity and long‑term value for our customers.

• As the LTSA Lead Project Manager, you will own the end‑to‑end delivery of multiple long‑term service agreements.
• You'll translate complex technical and commercial requirements into actionable plans, mobilize cross‑functional teams, and ensure every outage, spare‑parts delivery, and customer interaction meets the highest standards.

• Drive the planning and execution of high‑impact outage events
• Respond decisively to unplanned equipment failures
• Manage financial performance and contract profitability
• Build trusted relationships with customers and field teams
• Lead continuous improvement across service delivery

You will influence how we operate, how we communicate, and how we deliver value throughout the lifecycle of our LTSA commitments.

• The LTSA Lead Project Manager will oversee multiple long‑term service agreement projects, ensuring the successful planning, execution, and delivery of contractual commitments.
• This role requires a balance of commercial acumen, long‑term project coordination, and customer relationship management.
• The PM will lead planned outage events, coordinate spare parts delivery, respond quickly to unplanned outages, and drive profitability and forecasting across assigned projects.

• Leading planning, scheduling, and execution of planned outages, coordinating internal and external resources to meet scope, cost, and timeline objectives.
• Acting as the primary point of contact during unplanned outages, mobilizing teams and solutions to minimize customer downtime.
• Overseeing logistics, delivery, and quality of spare parts and consumables, ensuring contractual compliance and customer satisfaction.

• Owning project financials managing budgets, forecasts, margins, and financial risks across assigned LTSA contracts.
• Monitoring cost drivers and implementing controls to ensure delivery within agreed commercial terms.
• Supporting finance teams in preparing monthly and quarterly reporting on contract performance and forecasts.

• Serving as the primary customer interface for escalations, issue resolution, and status updates.
• Building strong relationships with customers, field service engineers, suppliers, and cross‑functional teams.
• Driving proactive communication and reporting to internal leadership on project health, risks, and opportunities.

• Identifying, assessing, and mitigating project risks (schedule, financial, technical, resource availability).
• Ensuring adherence to contract terms, company standards, and regulatory requirements.
• Maintaining accurate documentation, project records, and compliance tracking.

• Providing guidance and oversight to supporting project coordinators, field service engineers, and commercial analysts involved in LTSA delivery.
• Driving lessons learned and continuous improvement in outage execution, spare parts planning, and emergency response.
• Contributing to standardizing best practices…