Production and Service Assistant Manager

Empire Roofing provides comprehensive commercial roofing services for industrial, office, retail, and institutional properties. With advanced technology, top‑notch equipment, and a dedicated fleet, we deliver seamless results and remain at the forefront of industry innovation to meet every customer need.

We are seeking a Production and Service Assistant Manager for our Houston office.

Production Identification:
Exempt

Reports to:

VP of Operations and Service Manager

Work with Production and Service Managers, Sales and Project Managers as needed daily.

• Crew Dispatching, Customer updates, time approvals, reports, submittals, etc.
• Interface regularly with Sales, and Estimating, to ensure effective and timely communication to help produce desired results
• Able to help identify and resolve operations, and customer service problems effectively and immediately
• Inspections, attending pre‑construction and pre‑bid meetings
• Perform all other projects or duties as assigned by the VP of Operations, Service Manager, and upper management.

• Bachelor’s degree in related industry; preferably Construction Management
• Effective communication and interpersonal skills
• Ability to work in a fast paced environment, handle multiple tasks simultaneously and prioritize tasks/projects
  based on business needs
• Proficient in MS Office software (Word, Excel, Access and Outlook)

• Bilingual-English/Spanish

• Superb communication skills
• Well organized;
  Adept at planning work and managing time
• Adaptability
• Willingness to learn
• Teamwork and collaboration

• Compliance with workplace policies and procedures for risk identification, risk assessment
  and risk control
• Active participation in activities associated with the management of workplace health and
  safety
• Identification and reporting of health and safety risks, accidents, incidents, injuries and
  property damage at the workplace

Physical surroundings
:
Office and field environment with typical office machines and exposure to noise and temperature as well as exposure to typical hazards of jobsite, including ladders, construction materials, etc.

Physical Effort
:
Extensive sitting, standing, walking. Repetitive keying, typing. Occasional lifting, not to exceed 50 pounds

Travel
:
Local, for purposes of visiting customers and reviewing needs onsite.

Empire/Tecta offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, paid holidays, etc.