Program Manager Life Sciences Construction

Overview

Turner & Townsend is looking for a Program Manager to join our team. The Program Manager will be a member of the management team and will primarily be responsible to support the Director of Project Management in driving growth and profitability of the business unit through leadership, new business development, client management and service delivery.

• Support the Director of Project Management in managing new and existing client relationships, driving new revenue through the generation of new work and contract renewals on existing accounts.
• Lead bid teams and run proposal generation efforts in concert with the business generation and senior management teams.
• Attend client interviews to present our service offerings.
• Support the Director of PM by interviewing prospective candidates.
• Provide weekly updates regarding the status of projects, initiatives, and staffing, and where appropriate, highlighting issues of concern, and/or conflict.
• Provide effective line management for the staff members assigned to you, including coaching and mentoring, as necessary to assist them in achieving professional and career growth objectives.
• Financial Management - Utilize industry standard spreadsheets and accounting tools to track the ongoing margin levels, monthly fee/resource forecasts for each commission and financial reports.
• Ensure client invoices are accurate and issued on a timely basis; follow up on accounts receivable.
• Identify and act upon cross-selling opportunities. Work with the Senior Management team to develop strategies which promote Turner & Townsend across the U.S.
• Develop new business opportunities with existing and new Turner & Townsend clients and drive the client’s diversification agenda.
• Prepare and deliver client presentations on topics of relevant experience and knowledge and/or partner with other team members to generate new business.
• Attend relevant networking events and promotional opportunities.
• Lead small project management teams responsible for planning and executing infrastructure projects in and around corporate campuses (e.g., additions and improvements to utilities, roadways, bike paths, intersections, transit).
• Program management of neighbourhood portfolio of infrastructure projects including oversight of project managers from other companies delivering projects within the district.
• Liaison with municipal authorities having jurisdiction over infrastructure projects.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

• Support internal project integration across teams and work streams.
• Collaborate closely with client senior management to understand and represent their interests.
• Act as the client’s on-site representative, attending key meetings and providing informed input.
• Liaise with site teams, external partners, third parties, and local government stakeholders.
• Gather, interpret, and communicate project information to enable timely and effective decision-making.
• Make decisions on the client’s behalf when appropriate and within agreed parameters.
• Apply major project experience to guide project delivery and resolve emerging issues.
• Demonstrate strong organizational and communication skills in a fast-moving environment.
• Adapt quickly to changing circumstances and take initiative to keep the project moving forward.

• Bachelor’s degree in construction management, architecture, engineering or field related to construction.
• A graduate degree in construction management, architecture, or engineering is preferred.
• Minimum 8 years of relevant experience working in a project management role in the construction industry.
• Experience managing client accounts effectively and efficiently.
• Experience managing teams of individual project managers and supporting staff.
• Relevant consulting experience.
• Strong knowledge of local construction market.
• Strong understanding of all aspects of the construction project life cycle.
• Ability to develop strong relationships with internal team members, clients, and cross-functional team members.
• Business development experience with existing and new clients, including…