Pension and Benefits Manager

A nonprofit organization is seeking a Pension &
Benefits Manager to oversee pension benefits administration and ensure data accuracy across member services. The ideal candidate is a detail-driven people leader with strong analytical skills and a service-oriented mindset. Working collaboratively, the new hire will deliver accurate, timely benefits by leading a benefits team, maintaining data integrity, and coordinating closely with internal and external partners while continuously improving operational processes.

• $80,000-$85,000
• 401(b) Profit Sharing Plan – 16% automatic contribution
• PTO & Sick Days

Location: Houston, TX 77032

Type of Position: Direct Hire

• Oversee and validate all changes to monthly benefit payments, including direct deposits, address updates, 1099-Rs, and PROP adjustments.
• Run and reconcile monthly reports to ensure payment accuracy and resolve discrepancies swiftly.
• Coordinate and review data integrity across the pension administration system; collaborate with payroll and HR to ensure accurate member records.
• Manage the administration of lump sum and periodic payments, working closely with senior staff.
• Review and implement Qualified Domestic Relations Orders, ensuring compliance and timely execution.
• Partner with the Systems Engineer to verify DROP and PROP balances and maintain accurate reporting.
• Facilitate benefits presentations for new cadets and support members applying for Disability Pensions.
• Lead special projects that enhance service delivery, system functionality, and member experience.
• Think critically and analytically to identify root causes and implement effective solutions.
• Prioritize competing demands with precision and calm under pressure.
• Communicate clearly and confidently with members, staff, and external partners.
• Lead with empathy, integrity, and a commitment to service excellence.

• Bachelor’s degree from an accredited institution (Business major preferred) OR 7+ years of relevant professional experience
• Supervisory experience required
• Pension benefits experience strongly preferred
• CEBS designation is a plus
• Demonstrated strength in analytical thinking, data reconciliation, and process improvement
• Excellent interpersonal, organizational, and leadership skills
• Ability to maintain confidentiality and foster trust with members and colleagues

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application