VP, Head of North America Sales – S&P Global Energy

About the Role

Grade Level (for internal use): 15

Title:

VP, Head of North America Sales

Location:

Houston/New York

As the VP, Head of North America Sales you will lead a team of experienced sales, relationship managers, and commercial specialists and will report directly to the Chief Commercial Officer. This position will help Energy strengthen our brand presence with key customers across the Americas. The individual will work closely with the team to develop an effective transformation plan including sales strategy and collaborate across functions to achieve short-term to long-term objectives which include enhancing customer experience, attaining and exceeding financial and synergy targets and guiding and motivating the sales team to optimal performance.

We want to stay relevant to the markets we serve, transforming the business in line with tomorrow’s market needs is an important part of the mission.

The team is composed of sales professionals across the United States and Canada. The business has a collaborative, and performance-driven atmosphere with an entrepreneurial spirit. As a Sr. Commercial Leader, you will be part of the Global Commercial Leadership team and supported by colleagues with diverse backgrounds and experience.

You will develop a high performance that will promote strong, long-lasting business relationships by presenting solutions and products to customers, governments and industry. You will raise the sales team's credibility and effectiveness by bringing to be the best practices in forecasting, pipeline management, account planning and portfolio management. You will be able to lead from the front and directly impact the future growth of your account portfolio.

You will be the voice of the industry with Energy, and our voice on the ground.

The role offers the opportunity to transform and be a part of a world‑class global commercial organization that can drive business growth across all commodity classes and distribution channels.

• Working within one of the world's foremost commodity data, news & analytics providers, you will lead a team of sales professionals to exceed the assigned net‑sales goals, customer experience metrics, and other tactical and strategic objectives.
• Develop and execute in-depth account‑based sales strategy which should include discovering needs, diagnosing customer problems, presenting solutions, renewing subscription agreements, and expanding new business.
• Connect with, pitch to and engage with senior customer counterparts, tell the S&P Global Energy story. Basically set expectation on the outbound side of work needed, leading from the front when needed.
• Proactively engage and build relationships with senior client stakeholders by presenting the S&P Global Energy value proposition, leading outbound outreach efforts, and setting a high standard for customer engagement through direct involvement when necessary.
• Work closely with Energy marketing teams and our third‑party channel partners to support our customers and develop growth opportunities.
• Ensure the team maintains and improves customer satisfaction measured by Energy’s Net Promoter Score (NPS) and positive anecdotal feedback from clients. Develop and implement customer retention strategies to minimize downgrades’ risks and maximize upsell and cross‑sell opportunities.
• Ensure close collaboration with internal teams, including Business Lines, Product Management, Customer Experience, Marketing, and Technology, to maximize revenue growth and external channel partners to promote and grow our revenue.
• Manage and drive the creation and assignment of sales goals, business retention goals, compensation plans, and travel expense budgets for team members in your group.
• Establish best practices implementing our sales methodology and applying sound judgement and discipline when forecasting and planning.
• Providing managerial direction, coaching, and the additional sales skills and tools the team will need to achieve set targets. Ensuring the team is kept well‑informed of key trends, responding to client and market demands with relevant conversations, engagements, products and services.
• Devel…