Store Manager, Retail & Store Manager

Overview

Store Manager – Houston, TX | Spin Xpress

Lead the Next Generation of Laundry. Ready to lead a team where your work truly makes a difference? Spin Xpress is transforming the laundry experience, and we’re looking for a driven Store Manager to lead one of our high-performing Houston locations. At Spin Xpress, our goal is simple: deliver fast, friendly, and dependable service in clean, modern spaces customers actually enjoy.

By putting people first—both customers and team members—we’re redefining what a neighborhood laundromat can be. As Store Manager, you’ll play a key role in shaping the customer experience and driving store success. You’ll lead by example, build a motivated team, and ensure daily operations run smoothly and efficiently. If you have leadership experience in retail, food service, or another fast-paced, customer-focused environment, this is an exciting opportunity to grow with a rapidly expanding company.

• Manage all day-to-day store operations to ensure consistent, high-quality performance
• Hire, train, and inspire a customer-focused team
• Maintain a clean, safe, and welcoming environment
• Track and improve key performance metrics related to service, efficiency, and engagement
• Act as a local ambassador for Spin Xpress by building strong community relationships

• Experience in retail, hospitality, or a similar customer-driven industry
• Strong leadership skills with a hands-on, people-first approach
• A positive, reliable, and goal-oriented attitude
• A desire to learn, grow, and make an impact within a fast-growing organization

• Competitive salary with performance-based bonuses
• Employee discounts on laundry services
• Reliable, flexible scheduling that supports work-life balance
• A supportive, team-oriented culture rooted in respect
• Advancement opportunities as Spin Xpress continues to expand

This is your chance to lead, grow, and leave your mark with a company that’s changing the industry.
Apply today to join Spin Xpress in Houston—and help turn an everyday chore into an exceptional experience.

• Create a workplace culture that is consistent with Spin Xpress goals and identify the mission, vision, and values of Spin Xpress
• Recruit, interview, select, hire, and employ an appropriate number of employees
• Manage and improve operational practices
• Track and forecast operational trends and analysis
• Provide daily operations oversight for outside teams
• Formalize policies and procedures in accordance with HR regulations
• Provide oversight and direction to all team members in accordance with Spin Xpress Policies and Task List
• Coach, mentor, and develop staff, including overseeing new employee onboarding
• Empower employees to take responsibility and expect accountability with consistent feedback
• Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment
• Maintain employee work schedules including training, call-ins, and managing overtime hours
• Maintain daily transparent communication with Senior Management
• Manage the overall operational budget of stores and achieve GOP goals
• Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuously

• Managerial experience is highly preferred
• A strong history of retail or food industry experience is required
• History of achieving and consistently exceeding professional goals
• Enjoy being in a dynamic job where no task is above or below you
• A constant drive to improve the experience of our users and our internal processes: "How can I make things better?"
• Customer empathy. You empathize with customers and seek to solve problems from their perspective
• Your schedule is flexible and will be willing to work weekends and evenings when necessary

$35,000 - $40,000 base + bonuses