District Sales Manager

Job Summary

The District Sales Manager possesses comprehensive knowledge of all services and products offered by the company and addresses telecommunications inquiries and challenges. This role ensures the achievement of monthly, quarterly, and yearly sales targets while providing on-the-job training to new account managers on telecommunications services and sales techniques. By exceeding team members' expectations and demonstrating effective communication and teamwork, the Manager plays a vital role in maintaining company standards and achieving sales goals.

• Explain and interpret company policy and values; connect the company's values to everyday work
• Hire, motivate team; coaching and employee development; focus on helping others to be productive
• Plan, allocate resources, follow budgets
• Make recommendations that align with strategy
• Ensure team is engaged and doing fulfilling work
• Lead team in primary functional activities that support the company's value chain
• Improve customer's perception of the team
• Explain concepts to teammates and listen to respond
• Predict risks and escalate before they occur
• Partner with other leaders in the company and encourage team collaboration

• Supervise the activities of the Major Account Managers and Enterprise Account Managers
• Recruit, motivate, and train team
• Ensure activity requirements are met
• Assign and redistribute account base as needed
• Review correspondence and answer inquiries

Each team member has a responsibility to support and operate in alignment with our culture and company values. The behaviors and actions for each value may be different depending on the team member’s role and are critical to both the success of team members and the company.

• Knowledge of all services and products provided by the company.
• Solves and answers telecommunications questions such as special situations, customer inquiries or problems with bills, etc.
• Ensures monthly, quarterly and yearly sales targets are met.
• Provides on-the-job training to new Major Account Managers and Enterprise Account Managers on the functions of telecommunications services and the sales of company services. Explanation of service and rate plans, completing the sale, and assisting in determining problems.
• Responsible for managing personnel by implementing goals, through working in attaining goals to build teamwork.
• Implements new projects, and other duties as requested by upper management.
• Maintains and represents the company in Public Relations, i.e., on-net building events, chamber events, trade shows, etc.
• Meets and exceeds team member expectations of all internal team members
• Provides value added service to the company by doing whatever reasonable and possible to meet or exceed monthly expectations
• Demonstrates teamwork by cooperating and assisting co-workers as needed
• Communicates effectively with customers, co-workers and management
• Adheres to company policies and procedures
• Performs other duties as requested/required.

• Must be able to learn all aspects of the job by on-the-job-training, attending seminars, attending company-sponsored training, reading sales and management training books, etc., for this position.
• Understanding of the principles and practices of supervision and training.
• Ability to define problem(s), define seriousness of problem(s), collect data, and establish facts.
• Ability to exercise independent judgment.
• Professional and effective oral and written communication skills such as writing reports and proposals and presentations.
• Maintain positive attitude towards co-workers and customers.
• Maintain honesty and integrity in all dealings.
• Working knowledge of management principles such as negotiating and collaborative strategies.
• Good understanding of office etiquette, procedures and equipment.
• Working knowledge of computer and mathematical skills.
• Understanding of the sales process.
• Must be able to handle internal communications (i.e. selling ideas and promotions).
• Effective time management and organizational prioritizing of work load.
• Must be a self-starter, i.e., enthusiastic and outgoing personality.
• Ability to operate…