Assistant Manager - Payroll Operations; Hybrid

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

• Manage, lead and directly oversee staff responsible for processing large multi-state payroll using the People Soft system including all deductions and taxes while remaining compliant with federal, state and local requirements including company policies and labor contracts
• Coordinate and oversee others doing skilled work for all activities and functions related to the daily payroll processing for the company
• Support and manage direct reports to process daily payroll operations and payroll activities to ensure payroll is processed timely and accurately
• Apply leadership skills to improve efficiency and accomplish operational and workflow objectives
• Accountable for their team’s performance
• Facilitates completion of team goals
• Contributes to the overall team strategy, planning, organizing and delegation of resources
• Work cross functionally within the department and within the company to drive process improvements and automation while staying up to date on all workgroup guidelines
• Manage all payroll People Soft processing functions and activities for multiple work groups while remaining consistent with federal, state and local requirements
• Review and analyze People Soft payroll processing functions to ensure accuracy, audit requirements are met and seek process improvements
• Lead updates and best practices through review and recommendations
• Research and provide guidance on issues while working cross functionally within the department and within the company
• Plan, assign, develop and direct staff to meet objectives
• Drive process improvements on a team and department basis; understand and research different time and attendance applications and how they interface with People Soft
• Monitor the results of delegation, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual
• Plan and support the development of individuals’ skills and abilities so that they can fulfill current or future job responsibilities more effectively
• Provide timely guidance and feedback to help others strengthen knowledge and skill areas needed to accomplish tasks or solve problems
• Review work, appraise performance, address issues and solve problems
• Run queries and analyze data from People Soft using pivot tables and lookups as needed
• Write requirements, run and analyze data for new queries from People Soft
• Collaborate with IT to define, write, review and approve requirements for IT changes to People Soft and time and attendance systems
• Develop, review and approve testing for IT changes in People Soft and time and attendance systems

Please note:
This is a hybrid role, based in Houston.

What’s needed to succeed (Minimum Qualifications):

• High School Diploma/GED required
• Bachelor’s degree or equivalent work experience
• 3 – 5 years of payroll experience required
• 2 – 3 years of direct or indirect supervisory experience required
• Extensive working knowledge of payroll processes and functions
• Multi state payroll knowledge
• Must be highly organized and a team player
• Strong oral and written communication skills
• Ability to manage multiple projects and high priorities required
• Strong analytical and problem solving skills required
• Ability to maintain confidentiality in all aspects of the job required
• Ability to provide strong…