IT Program Manager

Description Duties and Responsibilities

• Manages the end-to-end project lifecycle for enterprise application rollouts, including planning, execution, monitoring, and closure.
• Facilitates agile project delivery through scrum practices, oversees sprint planning and team collaboration to ensure high-performance outcomes.
• Ensures appropriate standards are adopted and that effective quality controls are built into the project plan.
• Manages budgets including forecasting and spending, and understands the levers to ensure projects stay aligned to financial metrics.
• Defines key performance indicators for project success and organizational impact.
• Manages processes and coordination of change management activities in the areas of communications, training, stakeholder management, change readiness and impacts.
• Performs other duties as assigned.

• Typically requires a 4-year degree in a relevant field, or equivalent combination of relevant education and experience.

• Typically requires 8 years of related experience.

• Project/Program Management - The process of leading the work of a team to achieve goals and meet success criteria at a specified time.
• Agile Methodologies - A project management approach utilized in software development, which is characterized by the division of tasks into short phases of work (known as sprints) and frequent reassessment and adaptation of plans.
• Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change and communicating to relevant stakeholders.
• Communication Management - The systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization and between organizations.
• Budget Management - Estimates revenue and expenses over a specified future period of time, and re-evaluates these on a periodic basis.
• Project Risk Management - The process of identifying, analyzing and responding to any risk that arises over the life cycle of a project to help the project remain on track and meet its goal.
• Data Analysis - Measuring and managing organization data, identifying methodological best practices and conducting statistical analyzes.
• Project Quality Management - Ensures projects are delivered to an agreed quality.
• KPI/Metric Monitoring - The monitoring of performance indicators that demonstrate how effectively a company is achieving key business objectives.
• Product Road mapping - Maps out the vision and strategic objectives for a product in a visual way, making it easier for development teams to share and collaborate.