Service Technician

Role Overview

As the Service Technician III, you ll have a big mission. If you choose to accept it, your mission will be to assist with the oversight of the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property.

Responsible for assisting in maintaining adequate inventory of supplies for repairs. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

As you can likely tell,  how  things are done matters just as much as ‘what  was done here at BH!

• Uses industry-specific technology to establish priorities and responds to service requests and assists in monitoring the completion of service requests within company standards.
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, performing HVAC repair, appliance repair, and assisting with make readies as needed.
• Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to the Community Manager and Service Manager.
• Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
• Responsible for the maintenance and security of all property-issued tools.
• Post notices to vacate and other community communication, if applicable.
• Works with the office team and/or Service Manager to assist with determining weekly apartment make-ready schedules.
  
  Ensures all repairs/replacements/cleaning is completed as necessary for apartments to be move-in ready.
  
  Assists with determining supply and equipment needs.
• Oversees maintenance operations and staff in the absence of the Service Manager.
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident requests per company standards.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
• Other duties as assigned.

• Minimum of three years of progressive maintenance and safety experience.
• Intermediate computer skills, including industry-specific technology required to perform job functions.
• Regularly performs manual, task-oriented work under minimal supervision and prioritizes tasks.
• High School diploma is a plus.
• Required
  
  Certifications:
  
  Must possess upon selection or obtain within established timeframe: EPA Core, Type I-Appliances, Type II-HVAC certification.
• Required to provide own (industry-specific) hand tools.

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

Seniority Level: Experienced

Industry: Property Management

Employment Type:

Full-Time

Location:

Onsite

Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs.

At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.