Field Service Engineer

Guided Search Partners (GSP)

Guided Search realizadas a Firm built on Trust, Transparency, Specialization, and Long‑term Relationships.

We connect high‑performing professionals with organizations that value people, performance, and growth—helping leaders find roles where they can make an impact and build meaningful careers.

We’re partnering with a well‑established, growth‑oriented organization recognized nationwide for its expertise in analytical instrumentation and customer service excellence. For over three decades, this company has built a strong reputation in the laboratory equipment industry, with a particular emphasis on chromatography and mass spectrometry.

Due to an increase in demand for ICP instruments and related service contracts, the company is expanding its technical team. This position offers an ufm to join a trusted industry leader during an exciting period of growth and modernization. You’ll work in an environment that values precision, reliability, and curiosity—ideal for professionals who enjoy troubleshooting complex systems, refining processes, and making anಿನ್ impact through hands‑on technical excellence.

This is a role for someone who thrives on challenge, enjoys problem‑solving, and takes pride in delivering exceptional service to clients across the country.

• Diagnose, service, and calibrate ICP and MS equipment with precision and attention to detail.
• Perform in‑house repairs and refurbishment for customer and inventory instruments (approximately 75% of the time).
• Travel nationally (approximately 25%) to install, troubleshoot, and service customer instruments on‑site.
• Collaborate closely with internal teams to coordinate service schedules, technical documentation, and customer communication.
• Provide technical insight to support sales and service contract growth.
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Contribute to continuous improvement initiatives in equipment performance and customer experience.
• Mentor and share knowledge with peers, helping to build long‑term departmental capability.

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