Shift Engineer - Plumber

Company Description

Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th‑century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites.

Multiple dining venues and event spaces include La Gamella, a fine‑dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli (formerly the principal’s office), poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first‑ever spa in partnership with Furtuna Skin, is a nature‑ensconced haven dedicated to holistic wellbeing. The resort will host a range of connection‑driven experiences revealing Florence’s multifaceted Renaissance spirit.

At Auberge Collection, we are committed to excellence in every aspect of operations, ensuring that our guests enjoy a seamless, safe, and comfortable stay. As a Plumbing Shift Engineer, you will be a vital member of the Engineering team, entrusted with maintaining and optimizing all plumbing and water‑related systems. By ensuring the efficiency, safety, and reliability of these systems, you will play a key role in supporting smooth hotel operations and an outstanding guest experience.

This role is an invitation to ensure operational excellence behind the scenes. As a Plumbing Shift Engineer, you will help maintain the seamless flow of hotel operations, creating the conditions for every guest to enjoy a safe, comfortable, and memorable stay.

Plumbing & System Expertise

• Perform both routine and extraordinary maintenance on the hotel’s hydraulic, heating, and sanitary systems.
• Ensure the correct operation of water supply, sewage, and hot/cold water distribution networks.
• Troubleshoot and repair plumbing systems efficiently and safely, minimizing disruption to hotel operations.

Seamless Coordination & Problem Solving

• Collaborate with hotel operation teams to guarantee the highest standards of operational efficiency and safety.
• Respond promptly and professionally to technical emergencies, addressing issues with calm, resourceful, and practical solutions.

Documentation & Reporting

• Complete detailed reports and service logs of all interventions performed, maintaining accurate records for operational continuity and compliance.

Team Collaboration & Brand Representation

• Uphold the standards of professionalism, reliability, and technical excellence in every interaction.
• Support colleagues across departments to ensure that all technical operations contribute to an exceptional guest experience.

Experience

• Minimum of 2 years of experience in a similar role.
• Previous experience in luxury hotels, hospitality, or comparable facilities is highly desirable.

Technical Skills

• Strong technical knowledge of plumbing, heating, and air‑conditioning systems.
• Excellent troubleshooting and problem‑solving skills.

Core Competencies

• Precision, reliability, and a team‑oriented mindset.