Epic Cadence & Referrals Analyst

Epic Cadence & Referrals Analyst – Specialist II – Product Support

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at

The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

• The Systems Analyst II will provide application support and optimization.
• They work closely with the Service Desk to assist in responding to service requests.
• Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software.
• Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
• Collaborates across project borders with other teams.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• Bachelor's degree preferred with a focus in healthcare, business, or information systems.
• Ability to present complex data in a meaningful method, i.e., charts, graphs.
• Ability to adjust to and implement change.
• Proficient in Microsoft applications including Word, Excel, and PowerPoint.
• Excellent customer service skills.
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.
• Strong organizational skills in managing multiple priorities.
• Experience:
  
  3+ Years of experience.
• 2+ years within healthcare, business, or information systems.
• Possesses detailed healthcare knowledge and systems expertise.
• Epic Analysts:
  Certified in assigned Epic module.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role

Location:

Remote

Compensation Range: $127,000-$155,000

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.

Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires…