Sr Manager - IT Application Development

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United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

As Senior Manager of IT Application Development, you will lead the transformation of our MRO platform services layer for DT Tech Ops. You'll collaborate with United Enterprise teams and Principal Architects to modernize integrations and data systems supporting our critical MRO platform. In this role, you will lead a team focused on operational excellence while building a future‑ready platform that prioritizes performance, scalability, and security.

You'll apply Agile methodologies and Dev Ops practices to enhance development speed and quality, and provide hands‑on leadership in designing and developing scalable solutions. You will drive solution architecture and organizational change initiatives while partnering with finance stakeholders and cross‑functional teams to achieve strategic objectives. The ideal candidate will bring strong technical expertise and leadership skills, with a proven ability to foster collaboration across teams and drive transformation in complex technical environments.

• Manage the full lifecycle of projects, including planning, development, testing, and deployment.
• Ensure the quality and scalability of solutions by establishing best practices and governance procedures.
• Monitor the performance of solutions and conduct regular reviews to ensure they deliver the expected business benefits.
• Responsible for escalating, assisting, and following through on the resolution of issues related to the delivery of technology solutions.

• Accountable for effective project management and delivery of work requests and projects within committed budget, schedule, and quality for individual projects while also meeting overall department performance goals.
• Accountable for identifying needs, securing commitments, and monitoring progress of deliverables from internal and external service provider teams.
• Provide cost estimates and business case updates.
• Accountable for ensuring technology solutions comply with architectural standards.
• Responsible for communication of progress to senior IT and Business leadership.
• Responsible for organizing and maintaining performance of any application issues in accordance with agreed SLA.
• Provide information and periodic updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review.

• Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs.
• Budget and cost management for the projects/programs.
• Ensures projects/programs are completed within the committed time and budget and are integrated with other software applications.
• Directs multiple teams of developers involved in the analysis, design and development of complex and large‑scale applications which may include both projects and programs.

• Create a team structure and process for quality control during development, testing for debugging code and deployment.
• Ensure best practices for Agile methodologies are implemented, and continuous improvements are made, as needed. Ensure adherence to code scanning and other security protocols are adhered to during development and release.
• Ensure IT application development process disciplines (solution delivery, project…