Salesforce Developer

Position Description

On our team, we deliver more than technology consulting—we deliver outcomes that matter.

As part of CGI's Texas Business Unit Public Sector team, we use technology intentionally to improve the lives of citizens across Texas and Oklahoma. We partner with state and local agencies to modernize critical systems, improve digital access to services, and enhance user experiences for citizens, case workers, and public employees. Our work increases transparency and ensures the effective, responsible use of taxpayer dollars.

CGI, a Platinum Salesforce Implementation Partner, is seeking Salesforce Developers with deep expertise in Omni Studio and Experience Cloud to design and build scalable, secure, and high‑performing Salesforce solutions. This is a highly technical, hands‑on role focused on complex solution delivery within enterprise public sector environments.

This position can be located at any CGI office in the U.S., preferred location is Austin, Texas. A hybrid working model is accepted.

As a Sr. Salesforce Developer, you will serve as a technical leader on complex implementations, with primary responsibility for solution development and technical execution.

• Design, develop, and implement scalable Salesforce solutions with a strong emphasis on Omni Studio (OmniScripts, Integration Procedures, Data Raptors, Flex Cards) and Experience Cloud (LWR and Aura-based sites, authentication models, personalization, CMS, and digital journeys)
• Build highly performant, user‑centric digital experiences for public‑facing and internal portals
• Develop custom Lightning Web Components (LWC), and integrations
• Implement secure, scalable solutions that adhere to platform best practices and governor limits
• Optimize performance across large datasets and high‑volume public sector environments

• Lead configuration and customization of Omni Studio components to support guided interactions and case/application workflows
• Design reusable Omni Studio patterns aligned to enterprise architecture standards
• Implement data transformation and orchestration using Data Raptors and Integration Procedures
• Architect and build Experience Cloud solutions with role‑based access, secure data sharing models, and compliance considerations

• Ensure adherence to secure coding standards and public sector compliance requirements
• Implement accessibility best practices (508/WCAG) for citizen‑facing applications
• Participate in code reviews and enforce development standards
• Proactively identify technical risks and propose mitigation strategies

• Collaborate closely with Solution Architects, Business Analysts, and Scrum Master
• Translate User Stories into technical designs and development notes
• Mentor junior developers and contribute to internal best practices and reusable assets
• Support backlog refinement and provide input on technical estimates and feasibility

• 7+ years of hands‑on Salesforce development experience
• Deep expertise in Omni Studio including OmniScripts, Integration Procedures, Data Raptors, Flex Cards
• Extensive experience implementing Experience Cloud solutions
• Strong development experience with Lightning Web Components (LWC), Aura Framework, Apex (advanced triggers, batch classes, asynchronous processing)
• Experience working within Salesforce governor limits and large‑scale enterprise orgs
• Strong understanding of Salesforce data modeling, security model, and sharing architecture
• Experience designing and implementing Salesforce integrations (REST/SOAP APIs)
• Experience troubleshooting complex performance and scalability issues
• Ability to produce clear technical documentation and design artifacts
• Ability to submit code to version control
• Strong communication skills with the ability to collaborate across technical and non‑technical teams

• Experience with Salesforce Public Sector Solutions
• Experience delivering solutions in state or local government environments, particularly in Texas
• Exp…