Senior Director, Functional AI Transformation

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.

Sysco is the global leader in food service distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

The Director, AI Transformation is responsible for partnering with Sysco Technology and Functional and/or Business Unit business partners to develop and embed AI into core processes, products, and decision-making to drive P&L outcomes. This includes transforming entire personas and E2E processes while improving customer outcomes. This is a highly visible role and will require strong collaboration across a complex, matrixed organization.

This role will lead AI initiatives from opportunity identification to design, experimentation, and production of solutions at scale to deliver real value. This role will partner with functional, business, and technology partners to unlock P&L gains by using agentic AI including multi-agent AI orchestration, automation, new applications, and E2E process reimagination. Finally, this leader will collaborate with his/her functional/business partners and the broader AI Transformation Office to build AI fluency and lead change management within his/her respective functional/business area of focus to ensure sustained improvement of customer, operational, and service outcomes.

This role will require AI fluency, digital savviness, strength in process improvement, and an ability to drive transformation through AI and process improvement.

This is an opportunity to meaningfully impact Sysco’s business, customer, and colleague outcomes using AI, process reimagination, and Sysco’s broad array of digital capabilities.

• Define and own AI transformation roadmap aligned with business objectives of assigned functional/business area of focus.
• Partner with business/functional and technology partners to identify high-impact personas, E2E processes, and point solutions where AI solutions could unlock P&L value.
• Size ROI and P&L contribution; assess change management needs to prioritize use cases.

• Lead E2E AI initiatives from ideation and proof-of-concept through deployment and scaling.
• Work with business/functional and technology partners to redesign E2E processes and ways of working.
• Use agentic AI including multi-agent AI orchestration, automation, new applications, and E2E process reimagination to deliver outcomes in collaboration with business leaders, technology leaders, and their teams.

• Drive organizational change to enable AI adoption, including new ways of working and decision-making.
• Collaborate with Learning & Development and Change Management teams to build AI fluency and lead change management within functional/business area of focus.
• Educate functional/business team leaders and their teams on AI capabilities, limitations, and value.
• Promote AI literacy and data-driven culture within functional/business area of focus.
• Partner with ML Ops, Tech Platform, and Application teams to develop and deploy new AI capabilities that address specific use case needs and that can be scaled and leveraged to accelerate new use case development over time.
• Partner with data and technology teams to ensure strong data foundations, platforms, and tooling.
• Evaluate and select AI technologies, vendors, and partners.
• Stay current on emerging AI trends, including generative AI, automation, and advanced analytics.

• Define KPIs and success metrics for AI initiatives within functional/business area of focus.
• Partner with Finance and the Data COE…